Rowchick on Citysearch
14 years ago
04/07/2008, 05:04 AM
Owner puts sour taste to sweets – I moved to the area in 2006, excited to have a local bakery that seemed to have all the charm of old world bakeries. Unfortunately, despite trying the products numerous times, we were disappointed. I wrote a review on an online site expressing the opinion and got this email from the owner:
?Since you bake you obviously know...? Let me tell you what you don't know. Firstly, the donuts are fried daily. Not once a week. All made from scratch. Yes, even the cake donuts! Not from a bag...which is what you are used to. Lard... only in the white bread, rye bread and hard rolls. All of which is made from scratch. The coffee cake selection is unmatched in the city of Chicago. I suggest going back to Jarosch and Dinkel's and identifying all the different coffee cakes they have. Actually the butter cream icing is 25% real butter. What you don't know is that most bakeries don't even use butter or heavy cream in their products. A test of time... 81 years and still going. If you really which to learn something about baking I invite you to my shop so I can teach you something. Call me during business hours to arrange a day you can work and learn.
Unfortunately for the owner, he chose to respond in anger, leading to my publishing his response on every possible review site I could think of. There are tons of bakeries out there - all serving a different group of customers with unique taste buds and preferences. This one missed the mark with me, but I would never have taken it to this level had the owner not been so rude.