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Retrogression

4.0

About this business

Location details

2315 SE 11th Ave, Portland, OR, 97214, United States

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WeekdayScheduleStatus
MonClosed
Tue11:00 a.m. to 5:00 p.m.
Wed11:00 a.m. to 5:00 p.m.
Thu11:00 a.m. to 5:00 p.m.
Fri11:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.088 reviews
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wesley k's profile image
wesley k 
2 weeks ago

Awful return experience - avoid if you value your money Returned several items and two were rejected over minor packaging issues - one because the back of the packaging was torn open (how else do you open it to inspect the product?), and one because a transparent plastic bag was apparently considered "missing factory packaging." Both items are now sitting in their warehouse and I'm getting nothing for them - no refund, no reasonable resolution. Except send items back to me for an extra cost. After going back and forth multip... read more

Robert Rider's profile image
Robert Rider 
2 months ago

Quality parts. I bought REAL ball bearings. The kind that give you piece of mind as you ride. I only spent $15 and got the bearings plus 288mm spokes. All cut to order. I recommend. 

Patrick T.'s profile image
Patrick T. 
2 months ago

For 2026, I wanted rebuild my Fixed Gear bike. I needed a specific chain to complete the build, and Retrogression was the only shop in the US that had it. Two thumbs up, way up! 

Andre Breon's profile image
Andre Breon 
2 months ago

Great service with fast shipping. My go to bike shop when doing a build 

Jacob Snyder's profile image
Jacob Snyder 
4 months ago

Had a shipping issue on a set of wheels. I notified retrogression and did not hear from them for a few days. I contacted UPS to open an investigation since nothing was done. UPS opened a second investigation a week later. I then contacted retrogression again and the general manager, JP, placed the blame on me for why i dont have my package. Below is our exchange, issue still isnt resolved. I will not be ordering from them in the future. Very rude customer service. Hello Jacob, We have been in direct contact with our UPS Acco... read more

Frequently asked questions about Retrogression

How is Retrogression rated?

Retrogression has a 4 star rating with 88 reviews. 

When is Retrogression open?

Retrogression is closed now. It will open on Tuesday at 11:00 a.m. 

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