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Retiree Health Care
- Insurance
- Albuquerque, NM
About this business
Location details
4308 Carlisle Blvd NE # 104, Ste 104, Albuquerque, NM, 87107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfortunately, the wait time to speak to an agent is absolutely ridiculous. Secondly, using their chat feature was no better as I was unable to accomplish my task. There's got to be a better and easier way for them to do their business and provide timely customer service!
9:35 am received a call back after waiting a day for the automated set-up to have an "agent" call me back, June 16, 2026. I answered the call and there is silence. Why call me and stay silent for 4 minutes and then just hang up? What a waste of monies allocated for these workers to play these games because they do not want to work.
Helpful and polite.
Wanted to advise them about Presbyterian Medicare Advantage Plan changing the published coverage benefit. However, NMRHCA seems to be unable to answer the phone let alone respond to an insurance complaint. Oh, I forgot, we're in NM where insurance rate payers and patients don't count!
Jason is the most professional, courteous, knowledgeable and caring person that I ever dealt with at the NMRHCA. He has helped me through some very trying times.
Frequently asked questions about Retiree Health Care
How is Retiree Health Care rated?
Retiree Health Care has a 2.9 star rating with 26 reviews.
When is Retiree Health Care open?
Retiree Health Care is closed now. It will open on Monday at 9:00 a.m.
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