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Retina Surgical Associates
- Healthcare
- New Westminster, BC
About this business
Location details
Westminster Centre, 555 6th St Suite 200, New Westminster, BC, V3L 5H1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Highly do NOT recommend this place. Just as someone mentioned in the reviews, I’m literally waiting for a family member to have their procedure completed. We arrived at 1:45 for an appointment at 2:10, and it’s now 4:00 and they have not been seen. The patient has expressed that we are waiting here with a newborn sitting in the car seat and they’ve just said that he’s next over and over. He was informed that this was going to be a 10 minute procedure and out in 30 minutes otherwise we would not have brought a newborn and res... read more
I would probably give it a 0 star if I could. Came in because of a referral for a process that should’ve taken 30-45 minutes, but the receptionist said it could take 2 hours. When the 2 hours had been reached, I asked how much longer. I was told I was next up and given a time frame of 10-15 minutes. That was actually another 5 people called before me and 45 minutes later. All together it took 3 hours. Would not recommend this place if you value your time.
The staff is super friendly, and accommodating. However the wait times here are absolutely brutal. We had an appointment for 1:00pm and didn’t leave from here till shortly after 4pm. Don’t want to sound like a prude but it would be greatly appreciated if the patients time was also respected. We come here on time for our appointments in the hopes that we’ll get called up soon and out of respect for other people’s time. It’s understandable that some days could be more busy than others but even on a slow day we wait just as lon... read more
Had a laser photocoagulation with Dr. Levasseur and was handled perfectly. The clinic runs pretty efficiently. Had dilation promptly, wait was reasonable and the procedure was quick. Great clinic!
I visited today for my regular checkup. The chin area on the autorefractor was dirty, oily, and unhygienic. When I asked for cleaning, the staff falsely claimed it was alcohol—alcohol is not greasy. Please ensure employees understand Canadian hygiene standards.
Frequently asked questions about Retina Surgical Associates
How is Retina Surgical Associates rated?
Retina Surgical Associates has a 2.9 star rating with 55 reviews.
When is Retina Surgical Associates open?
Retina Surgical Associates is open now. It will close at 4:30 p.m.
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