Restoration Pro 24, LLC

Miranda C 

on Google

5 years ago

Extremely unprofessional and mismanaged company. Does not give notice before laying off employees. Owner and Management based in Minnesota, not Marion, Iowa. Would not trust them with my home. 

Lisa Van Allen 

on Google

6 years ago

We discovered our finished basement flooded due to a sump pump failure around noon on Friday. My husband was leaving on business and I'm disabled, so I was worried about what to do. Other services said they couldn't get to our house for two weeks, but Matt from Restoration24 made it from Marion to Cedar Falls in 2 hrs. He was polite, respectful, and thoughtful about taking care of our belongings. He explained everything, gave me a quote, and went to work. He stayed past 6 pm on a Friday evening removing carpet and base board... read more

kasie Kremenak 

on Google

6 years ago

One person came and started immediately drying carpet that was going to be pulled out while my husband and I carried all the wet things up stairs by ourselves trying to save what we could. There was no offer to remove items at any time. We then had to help him bring in the equipment which was very heavy. He walked across our laminate flooring and rugsrugs with shoes on tracking all the water and mud and bacteria through our home. We asked if a dumpster would be provided and they said no. It wasn't until after we called the t... read more

Kara Welsh 

on Google

6 years ago

Great company! We woke up to a flooded bathroom and basement and within just a couple hours Matt was there with his equipment and had everything set up and explained the process clearly. He was very courteous of our needs and our home which was most important to us. Prompt service and response to any questions we had. They definitely over exceeded our expectations! Thanks guys! 

Anthony Boots 

on Google

6 years ago

My basement flooded from the upstairs. Water was everywhere and seeping from the ceiling. I called Restoration Pro and they were there almost immediately. They came in and did a survey of the home and set their equipment and went above and beyond with our needs. Punctual and courteous! Hopefully, we won't need to call them again but if another disaster happens we will be. Thank you Matt for your help and professionalism and fixing my home.