This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
2011 W Broad St, Richmond, VA, 23220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Been owner/manager of my food service business for 38 years. Called them a year ago to fix my convection oven. The problem was complex but their technician, Brian, was vigilant. He had to return to isolate and fix the issue but by working with Lori at the office (a field tech of many years experience) they found the issue and solved the problem. Now a year later my oven still rolls perfectly. We are a well established Restaurant/Caterer using our kitchens everyday, We rely on our equipment and our equipment relies on great t... read more
I dropped off a commercial microwave over 3 weeks ago. Get a call today, they can’t fix it due to the parts no longer being sold. But I owe $238 for the diagnostic in order to get my microwave back. I really don’t care about that it’s the principle we weren’t told about the diagnostic cost before hand. I’ve called multiple places and they all told me her price was outrageous. $119 per hour and it took two hours for them to figure out they can’t fix it?! I can understand a flat fee of $150 for a diagnostic but let your custom... read more
Couldn't get anyone to change the thermocouple on one of my ovens. I called them and they squeezed me in the same day. Brian was super informative and really nice. I plan on calling them next time something is out of my scope of repair!
Very helpful and honest. Best customer service I’ve had in a long time. Thank you, Jerry
Restaurant Equipment Repair has a 3.6 star rating with 14 reviews.
Restaurant Equipment Repair is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com