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Response HVAC
- Contractors
- Windermere, Windermere
About this business
Location details
17, Windermere, Windermere, LA23 1DX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Paul was helpful on the phone prior to his visit. It's important to get a fixed quote before work starts. There was an issue with the invoice amount, but Paul resolved this satisfactorily.
Make sure you get a fixed quote before work starts. They charged me for what they called "free advice" on the phone, as well as rounding up travel time. Their service was also disappointing because Paul was on the phone for most of the time he was here, and he was in such a rush to leave that he forgot to put one of the heat pump bolts back in. I'm sure they're probably good at the actual work, but the customer service and charging structure are poor.
Never got answer to my message
If you enjoy being messed around with endless excuses these are the guys for you. Total lack of professional attitude towards anyone wanting to spend money with their business.. 3 separate jobs wanted doing, lies and false hopes. 0 stars unfortunately not available. Paul literally ignores you, don’t waste your time.
We couldn’t be more pleased with the service provided by Paul and his team at Response Heating and Cooling. They installed a heat pump for us through the Boiler Upgrade Scheme, and the entire process was smooth and stress free, especially applying through the gov scheme and receiving £7,500 towards the cost. Paul was professional, knowledgeable and guided us through every step, making sure we understood how everything worked. The installation was done with minimal disruption to our home, and the attention to detail was excel... read more
Frequently asked questions about Response HVAC
How is Response HVAC rated?
Response HVAC has a 3.7 star rating with 14 reviews.
When is Response HVAC open?
Response HVAC is open now. It will close at 5:30 p.m.
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