Residential Mortgage Services (RMS)

Penny Ridgeway 

on Google

4 months ago

As a widow and a first time home buyer I used to think that these folks knew what they were doing. Every time that I make a complaint I'm always at fault. The mortgage lender even earns awsrds for her behavior. I now wished that I would have never purchased this home for me or my kids. For those of you who have been treated nice more power to you because I haven't been treated well at all. 

Shane Linetty 

on Google

11 months ago

This is one of the first critical reviews I have written and hopefully won't have to do another one in a long time. Guild let us down in a big way that led to one of my worst days I can remember. The only reason I didn't work with the best mortgage guy around (Tom Kowalchik) is because we were building a house and a discount was offered for using the preferred lender. Little did I know how we would pay a lot more money than what was discounted because of the incompetence of this company. We were in communications with Guild ... read more

Anonymous 

on Google

11 months ago

This is one of the first critical reviews I have written and hopefully won't have to do another one in a long time. Guild let us down in a big way that led to one of my worst days I can remember. The only reason I didn't work with the best mortgage guy around (Tom Kowalchik) is because we were building a house and a discount was offered for using the preferred lender. Little did I know how we would pay a lot more money than what was discounted because of the incompetence of this company. We were in communications with Guild ... read more

Jenn White 

on Google

a year ago

Great experience working with Melinda and the team! Very responsive and informative. All our questions were answered with clear, easy to understand responses that made the process so easy. Melinda is my #1 referral to anyone applying for a mortgage 

Adrienne Matz 

on Google

a year ago

I worked with Guild Mortgage on a recent investment property loan. They are extremely helpful and really know their stuff! Rob and the team kept me updated at every step of the process and are a pleasure to work with. I was continuously impressed by their high level of professionalism and friendliness. I highly recommend them to anyone looking for a local lender!