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Residence Inn By Marriott Richmond Downtown

4.6

About this business

Situated in the heart of the historic Shockoe Slip District, Residence Inn Richmond Downtown invites you to make yourself at home with modern amenities and stylish suites. We are just minutes from the Virginia Capital Trail, Richmond Beer Trail, Virginia State Capitol, VCU Medical Campus and Seigel Center. The Greater Richmond Convention Center and James Center are also within walking distance, making us a perfect option for business travelers. Following a long day of work or play, relax and regroup in our Downtown Richmond ... read more

Location details

1320 E Cary St, Richmond, VA, 23219, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.6474 reviews
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Checana Henry's profile image
Checana Henry 
on Google
3 days ago

Customer service was terrible. Each time we spoke with Mr. Montreal Brickhouse he was not helpful, however he took the call and acted as if he was going to be of assistance. Specifically I called to request my vehicle both days he took the calls and after 30 minutes pasted my vehicle was not ready because he failed to notify valet. After I asked him why he had not notified them he stated that was not his job. I also called for housekeeping both bays and they never came either. Noting that Mr. Montreal Brickhouse took one of ... read more

Jennifer D's profile image
Jennifer D 
on Google
a week ago

Cliff really took care of us and our car. He was friendly and knowledgeable about the area. Gave us good recommendations. Best valet in Richmond. Thank you!! 

Nate Starr's profile image
Nate Starr 
on Google
2 weeks ago

Everything about the Residence Inn in Downtown Richmond was great! Montell was very friendly and accommodating when I checked in. We can't wait to come back! 

Mahmoud Hallak's profile image
Mahmoud Hallak 
on Google
2 weeks ago

Nice location. Very friendly staff. The breakfast is decent. The rooms I stayed at were always a bit weird in layout. Not sure if it is an old building or something like that. 

Kenn Allen's profile image
Kenn Allen 
on Google
a month ago

Dwanda was exceptional. She helped me to remember the importance of excellence in Customer Service and how Marjorie has thrived on delivering that to perfection. The hotel was what I needed for a getaway weekend of fun and rest. The location for ideal for me . I parked my car and did not have to drive for the weekend. I’m commend the rest of the staff to include the Valet (greeters) from checkin to the night auditor and morning staff at checkout. I was a veteran of Marriott working across brands for near 10 years. Working my... read more

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Frequently asked questions about Residence Inn By Marriott Richmond Downtown

How is Residence Inn By Marriott Richmond Downtown rated?

Residence Inn By Marriott Richmond Downtown has a 4.6 star rating with 474 reviews. 

When is Residence Inn By Marriott Richmond Downtown open?

Residence Inn By Marriott Richmond Downtown is open now. It will close tomorrow at 12:00 a.m.  

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