Residence Inn by Marriott Rapid City

James Moore 

on Google

4 days ago

Very nice. We'll stay again 

Ann Stansfield 

on Google

6 days ago

This review is directed at 2 issues. First and foremost whomever is responsible for the policy of threatening to cancel our room with 6 hr notice via email because supposedly our Marriott credit card, that works just fine btw, was declined before we ever got there. I rarely check my emails while on vacation. I have platinum status; just think what they do to people without status. Secondly, the shower design is a safety concern. Without a full door to keep the floor dry, someone with limited mobility could easily slip on the... read more

john nettles 

on Google

3 weeks ago

Loud trucks, loud people upstairs, poor customer service. Kind of upset about being titanium elite member and getting street side . I got a very low floor where I always ask for a high floor I got stuck at the end of the hall which was a very long walk in this hotel to get to the elevator and they stuck me on the roadside which is one of the loudest sides so don't expect any special treatment. But I think it's my bad.I did not read the reviews showing that in the past month to 6 weeks.Things have not been very good here. I w... read more

Destiny Jackson 

on Google

3 weeks ago

Let me start off by saying, the facility is clean, and the staff are nice. However, you will get SCREWED on hidden fees, and there are other issues with the hotel. First off, we got charged three different taxes and some mystery "Box Elder Special Assess" for 11.94. After reading about this, it seems that the business took out some kind of loan and passed the problem onto customers. Cool! We also got charged two different sales tax ("Sales Tax Other Room Tax", and "Occupancy Sales Tax"), and MOST INFURIATUNGLY, we were charg... read more