Residence Inn by Marriott Jacksonville Butler Boulevard

Jessica Williams 

on Google

a week ago

During my visit on April 23, 2026. No ice machine available in the hotel. Fridge started leaking water underneath the 2nd day I had the ice machine turned on. (Staff was notified) Loved the size of the luggage carriers and how they are easy to use. Small elevators. DISSATISFIED about the room being locked before 12 noon on my checkout day. I was unable to get back into my room at 11:30am to get the rest of my things inside my room and was shocked if I had small children inside with me keeping them safe inside the hotel inste... read more

Ron Faraci 

on Google

a week ago

Be aware- they force you to pay for 'parking'...even though its in the middle of nowhere and they have their own dedicated, large lot. Tow trucks patrol at night and tow folks who don't pay. Its a complete money grab and as a longtime (Very long) Marriott member its offensive. Marriott shouldn't allow this franchisee to gouge/threaten its customers. Bad look.... 

C. Rut 

on Google

3 weeks ago

Nice, clean, & comfortable room with open an open concept. It's quiet in a nice area by the highway for convenience. Service was fairly good; no issues... 

Marcos Heringer 

on Google

3 weeks ago

Very good location, friendly staff, great breakfast, a place to stay a week or more 

Joseph Young 

on Google

a month ago

Air conditioning in the room did not work the entire time we stayed there. There was no water in the room the last 24 hours of our stay. I contacted the staff multiple times about these issues. Room carpet was dirty and worn. Recommend staying elsewhere.