Republic Services - Jenison

Joy M. 

on Yellow Pages

6 years ago

Please look elsewhere for your trash service. Republic Services is dishonest and their customer service is horrible. We were loyal customers for nearly two decades and recently switched to Veteran Disposal (they've been awesome). We were considering switching over to Veteran because Republic adds so many bogus fees to each bill. When Republic ripped the lid off our container after a pick up and didn't do anything about it we decided to make the switch. When I called to cancel, I was never told about any container removal fee... read more

Darnell K. 

on Yellow Pages

10 years ago

For many years, Republic was my provider regardless of what name they were under at the time, but over the past few years they have become all about the money. Service remained acceptable, but rates continued to skyrocket year after year. Of course, if I mentioned going with another provider they would always agree to match the best pricing that I could find. I guess that is their way of having customers do their work them. So, I did that for a few years, but they would always look to increase the price again. So, I finally ... read more

Dave M. 

on Yellow Pages

11 years ago

Dave M.08/11/2014Edit For a few years we had no issues with Allied or Republic services or whatever they have now become. Maybe our recent issues are because of a merger. We've had issues for the last several months of garbage being left, dropped on driveway, billing issues and each time it is "being handled". Then after a week of calm it starts over again. Two weeks ago we got a cutoff notice for non payment. Their website said we were p... view more 

seameri 

on Yellow Pages

12 years ago

NEVER USE THIS COMPANY!! They consistently forgot about our trash over the 18 months we used them and would not send someone to come pick it up during the week, we'd have to wait till the next week with our trash overflowing!! We cancelled with them 3 1/2 weeks ago and despite 3 phonecalls where I was told they'd come 'any day' to pick up the container, it is STILL sitting here! TOTALLY UNRELIABLE!! Go with Everkept! They are awesome! 

Brenda E. 

on Yellow Pages

12 years ago

HORRIBLE!!! USE ANY OTHER SERVICE!!!! I've been a customer of this company for 2 years. I got really tired of my bills going up 15-20% every quarter. They will tell you they will match anyones price but then they add on all these fees and pile it on at the next quarter. Its rediculous! I finally got sick of calling around for a better price every 3 months and told them forget it. Now, they want to charge me even more for shutting down my service. This company is poorly run and could care less about their customer. I am now w... read more

bservice 

on Yellow Pages

13 years ago

Well what terrible customer service..I over looked $20 on a bill back in Feb. it wasnt untill today they decided not to pick up the trash without any warning...nice job! Needless to say I'm looking for a new service.... 

jjson13 

on Yellow Pages

13 years ago

Do NOT use Allied Waste....I am a business owner in Grand Rapids and signed a contract with this company in 2004. I recently found another company to perfom the same services with the same amount of pick ups and the same amount of bins for 1/3 the cost!! And, the other company was going to give me a check once a month for my scrap metal. When I called to cancel my service I was told I was still under contract. I have not spoke to anyone or had a rep stop in since 2004 and I was under contract, really? They told me my contrac... read more

superduper38 

on Yellow Pages

16 years ago

Lock you in to 3 year contracts that you have to notify them 90 days prior to renew date to get out of. Very rude to deal with and arbitrary price increases with inconsistant service. Many other contractors out there that are much easier to deal with and don't have contracts like a record club.