Republic Services

Chris Cartwright 

on Google

2 months ago

10 year customer because cancelling is made difficult and you must do it at the end of a quarte. There are no pro rated refunds, though they have no problem sending extra invoices out in the middle of one if they think fuel prices have increased. Repeated missed pickups with no refund, costs 2x-3x times their competitors. Fuel surcharges on top of the fees. Service has only gotten worse as costs have skyrocketed. Excessive surcharge to pickup their bins when you do cancel, along with more fuel surcharge fees. Would give a ze... read more

Andrew Pryor 

on Google

4 months ago

We ordered a dumpster for our office clean out and service was exceptional. the container was placed exactly where we wanted and removed on time. Our driver was great and made sure we were happy with where the container was placed. 

Carrie Bennett 

on Google

5 months ago

Went 6 weeks this winter without recycling being picked up. Finally had enough with it when our trash went 3 weeks without being picked up. Filled online missed picked up form but no pick up. No pick up during the week ever happened despite assurances from customer support that it would be made up. 

Carrie Stephen 

on Google

11 months ago

Multitudes of issues with this company have led us to switch services to another. Firstly, when we signed up about a year ago, we were initially charged duplicate delivery fees even though we only ever received one of each bin type we ordered (trash and recycling). Over the last year of service, we’ve had many many weeks of not being serviced or serviced late due to staffing issues. We finally decided it was time to switch, so when I called for cancellation and they asked why we’re leaving, I was told there’s no record of ou... read more