Republic Services

Brian H. 

on Yellow Pages

3 years ago

If you have to use Republic in Louisville, KY I'm sorry, if you don't have to...Don't! They are terrible and not helpful. Horrible policies and horrible customer service. 

Bill B. 

on Yellow Pages

8 years ago

Very bad costumer service. Never do the job right. Trash can is often lying on the ground. Must call to get large items picked up. 

Ann L. 

on Yellow Pages

8 years ago

I just moved into a new home in a neighborhood serviced by ID. They are the worst trash pick up business I have used anywhere in the country. I just moved into a new home and discovered that ID does not pick up anything not in the garbage can apparently so if you have large boxes from moving or newly purchased furniture/ appliances forget it. I called after they failed to take it upon moving in and they said I had to call in advacne and say there was extra for them to get it. What is up with that? Then I did that but they le... read more

jane73 

on Yellow Pages

10 years ago

A review I just left the the better business bureau for industrial disposal // They honk at 5am if a single car is parked In the culdesac. They hit the horn for like five minutes. Apparently their garbage men are not skilled enough to get out of their truck to pick up a can or be able to simply maneuver out of a culdesac. They are not even my garbage men. Every single person on our street has a given their money to a different trash company cause of throughout the last 8 years we have lived here this serial honker has terror... read more

kysteve77 

on Yellow Pages

11 years ago

After a recent 1.9 mile move into Oldham County from Jefferson County I learned that we had no choice for waste service any longer. This should be no surprise, as our wonderful politicians obviously are so much smarter and know so much better what is good for us than we do (enough of that, just my little rant :) ). At our previous residence we had used Rumpke for 10+ years. Prices were reasonable and the service was great. In ten years I did not have one pickup missed or set one item out that wasn't removed from the curb, in... read more

unbiasedcitizen 

on Yellow Pages

11 years ago

This is the first time I have had an issue with ID in the 3 years I have lived in Louisville; we were missed on trash day. After reading reviews I was afraid I would not get anywhere with Customer Service, but was pleasantly surprised by the courtesy and general kindness of the rep. They attempted to contact a driver still out on runs and told me at the worst, they would send a driver in the morning. I am very pleased and hopeful that ID will continue to handle my solid waste. Thanks. P.S. Remember when reading other reviews... read more

davbar 

on Yellow Pages

14 years ago

I can call and get a pizza delivered to my house before they can even answer the phone! This company is terrible!!!!! 

rhumom24 

on Yellow Pages

15 years ago

My husband and I decided to change from Waste Management to ID when a sales rep was visiting neighborhood for business. They were cheaper so we said we would change. Well now that our 1 year of "special prices" are over, they decided to not only raise the 3 month fees but also add a gas fee! Prices were not suppose to change especially without notice! And as other review stated, driver will not get out of truck even to pick up the can that he knocked over! Sad that customer service means nothing nowdays to this company. Gett... read more

cmceldowney 

on Yellow Pages

16 years ago

We had switched to waste management over a year ago because their prices were half that of our other trash service. Their drivers are lazy and won't get out of the truck. When my husband called to report it the customer service rep was cocky and unprofessional. I am looking into switching to waste management. They do more for the environment than any other waste company!