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Republic Services
- Consumer Services
- Fairfax, VA
About this business
Location details
4619 West Ox Rd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Incompetent customer service, and more expensive than competitors
Overpriced and poor customer experience
UPDATE 3/31 9AM: still no pick up. Email sent and also called. This is unacceptable! It has been the second consecutive Friday that they miss a waste pick up. I called every single day to schedule a collection, and they would have the exactly SAME ANSWER every time I called “ we are on route and will be picking up today”. The day never came and the garbage sat outside until next Friday - 7 DAYS OUTSIDE and it’s a huge mess once the raccoons starter eating it. Today, Monday, the garbage is again outside since Friday again. Fo... read more
Previous owners left their recycling bin at my house. Republic refuses to take it. Its been almost 2 years, and still no pickup of the bin. Now they threaten to charge me even though its not my property and I don't and have never used republic services?
Recent service has been ridiculous. They missed my usual trash pick up, so I scheduled a missed pickup day. My camera captured them completely missing my house. On the day they were scheduled to pick up, they never showed. I had contacted them 3 times that day as I was monitoring their route on my account. All 3 representatives confirmed they would come pick up trash on that day. My trash is extremely full, I have bags sitting outside making it an eyesore and potential to get cited by my HOA. Poor resolution and customer ser... read more
Frequently asked questions about Republic Services
How is Republic Services rated?
Republic Services has a 1.6 star rating with 706 reviews.
When is Republic Services open?
Republic Services is closed now. It will open at 9:00 a.m.
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