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Republic Harley-Davidson
- Motorcycle Dealers
- Stafford, TX
About this business
Specialties Harley-Davidson franchised dealership. History Established in 2001. Houston's Friendliest Harley-Davidson dealership. Meet the Manager Phil C. Manager General Manager
Location details
12707 Southwest Fwy, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Hey Phil C! You might get your facts straight! You credit clown and manager couldn't stand that I wanted to pay cash. Guess that's why they gave me the free 5000 mile service after the fact to make up for the way your clows handled the sale. St. Paddy's Day 2021! Get your facts straight Phil C! I would give no stars if able!!!!
Republic keeps more desired used motorcycles on their website that they don't have available. Once you arrive to view that moorcycle they will attempt to sell you a different motorcycle. I.just turned around and walked out. Any business that is this dishonest about what they are selling isn't a trustworthy business. The bike in question is still showing availabe on their website.
Business response:
Scott, our inventory feeds directly from our inventory system to our website, then our staff takes pictures of the bikes here on-premise for the listing. It's a fluid situation that is always subject to prior sale, but they are available. On a regular basis, we update and remove the sold from our website. I apologize that particular motorcycle had been previously sold, but we're happy to keep our eye out for one that you would be interested in. Please contact me directly if I can be of assistance. Thank you, Phil Cornell, GM... read more
RecommendedThese guys came with the right price and really worked to make the deal a good one. There was a hick up or two with the add ons but they have come through and are all great guys. Don Strouse is the man! He has come through and is a man of his word. Jerry in service is great as well. I highly recommend these guys!
Very good professional people here. Thank u Chris and Daniel for ur help. Any one needing a bike please hit up these guys!
They are very unorganized, unprofessional, and deceitful. They will delay pickup of a bike until it’s convenient for them, and then still make you wait around all day. They won’t have anything ready or prepared, or even know where your bike is located. They will sell a new bike and then say they can’t find the title, and have to apply for a lost title on a brand new bike. The general manager Phil will make several excuses as to the reasoning of a delayed pick up of 3 days and flat out lie about some of them. When you finally... read more
Business response:
Cathy, we take customer satisfaction very seriously. As such, we immediately looked at our records and we don't find any record of selling you a motorcycle or of you having been in our dealership in the past year or more. I reached out via the phone number we have on file and are awaiting a return phone call from you. Please give me a call so that I may address your concerns directly. Thank you, Phil Cornell, GM 281.295.1000
I took a riding class over this weekend with Jonathan and it was very good!!!! I strongly recommend this class and the instructor. Very knowledgeable, patient and helpfull. I had few friends who took the class elsewhere and were dissapointed and had a bad experience. I cant wait until advanced classes are offered! Thank you for this great opportunity! 💖
Stopped by the store today and purchased my new beautiful jacket. I love it! The sales lady was very helpful and friendly. 👍
Tony (Pre - owned) is very dishonest. I spoke with him about what I was looking for. He stated that he had a few models in stock. I told him that I live far away but am willing to drive there to see the bikes and he said ok. I get there a couple of hours later and ask for him. A salesman comes up and asks me if I have a trade? I said I am there looking for a particular bike. Another salesman comes up and said that Tony is busy. Ok, show me the bikes. All of a sudden, the bikes that Tony said were in stock are not there. Repu... read more
Business response:
Bob, my apologies that we didn't meet your expectations. Please contact me directly so that I may resolve your concern. Thank you, Phil Cornell, GM. 281-295-1000
When it comes to warranty, they will do anything they can to not honor it. No consideration to customers repeating customers. None.
Business response:
Nelson, the warranty is by Harley-Davidson Motor Company, not Republic Harley-Davidson. As such, we are required to follow their process to get warranty coverage. It definitely isn't us doing something to keep from honoring the warranty, and we take exception to you saying so. In order to get warranty coverage for your battery - it has to be run through the test on the Mid-Tronics tester that is provided to us by H-D. That complete test cycle produces a result with a code that is needed for a warranty claim. If that is not f... read more
Frequently asked questions about Republic Harley-Davidson
How is Republic Harley-Davidson rated?
Republic Harley-Davidson has a 4.8 star rating with 3,198 reviews.
When is Republic Harley-Davidson open?
Republic Harley-Davidson is closed now. It will open at 9:00 a.m.
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