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RepairClinic.com

3.8

About this business

RepairClinic is an online store with 3,000,000+ replacement parts and maintenance products for over 200 appliance, lawn equipment, power tools and heating & cooling equipment brands. 

Location details

48600 Michigan Avenue, Canton, MI, 48188, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
3.82,264 reviews
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Gretchen's profile image
2 years ago

If you want to DYI, you'll need this store. My husband is a big diy person and we've had several occasions to use this business. He figures out what he needs, puts the order in online and then it is there, ready for pick up the next day. The staff are helpful when it comes to figuring out what you actually need. 

J S S.'s profile image
J S S. 
2 years ago

Terrible company They have a return policy that seems great until you use it. I returned an unused part per their policy but will not get a refund because they say it seems I attempted to install it. In fact it was never removed from the box. They either sent me a used part or use this part of the return policy to refuse refunds. In any case it's a scam and they now have my $100 and the part.  

Brandee K.'s profile image
Brandee K. 
2 years ago

My experience is like so many others I've read about. I ordered a part for my dishwasher. They sent the wrong part. I called. They sent a replacement part assuring me that if it was still wrong I would get a full refund. Spoiler . . . wrong part again. Since getting that second wrong part, I have emailed them pictures, talked to four different representatives, and I had a guy hang up on me. On two of those calls, I was promised a refund was coming . . . nothing. One of the agents, just flat out told me he would not ... read more

steve H.'s profile image
steve H. 
2 years ago

Ordered a replacement gas burner for my cook top, and also needed 2 torx screws for it. The burner was fine, but they sent me 2 tiny screws that were way too short and would not work because the head was too large and unable to get a wrench on it. Not to mention, they charged me just under $20 for the two tiny screws, the screw on the left is what they sent. The screws they sent probably cost $0.25. I realize I over paid but thought the original installed screws may be hard to find elsewhere. To top it all off, they req... read more

Martin G.'s profile image
Martin G. 
3 years ago

worst customer service I've seen - place and order and the adress is wrong (not me that enter that adress your system did) and I chat to have it fix to be told that it is ship nothing we can do to go at the adress to pick it up - guess what it a non existing adress - this is total BS there is always something that can be done I own an ecommerce company and we do it every day - but we have TOP NOTCH customer service i guess it's not givin to everyone - I'll be sure to call my credit card to get refund as it is YOUR responsabi... read more

Carlos C.'s profile image
Carlos C. 
3 years ago

WORST refund polices ever. I received a defective part and all they would provide was a replacement. They would not provide replacement because the part was installed. Of course it was installed how else can you determine it was defective? DO NOT use this company for replacement parts. I should have researched them prior to purchasing that was my fault. 

Jonathan C.'s profile image
Jonathan C. 
4 years ago

I needed a part for my dishwasher. I placed an order 3 weeks ago. Never got my part. Call their customer service wait on the phone for 1 hour and no answer. Tried the customer service chat and waited for 1 hour and 45 min and got no answer. They have the worst cuatomer service ever. Just don't go through the trouble of having a bad experience and look for a different company for your parts.  

gmbi007's profile image
13 years ago

Saved me the shipping fee and got part the same day! – I talked to an extremely helpful lady at Repairclinic for a microwave bracket. We identified the part and I confirmed it on the computer after she gave me the item number and website address. She noticed from my address that I lived near the store and gave me the option of coming over to get it. I was happy to do so. I will keep their number and address and do business with them in the future. I'm not much of a do-it-yourself type, but things break, so it is good to know... read more

goggomobil's profile image
goggomobil 
14 years ago

Excellent service, outstanding prices. – If you are a do-it-yourselfer, RepairClinic is the place to go. The people at the counter are very helpful. The store is open on weekends and I've never run into an out-of-stock item. You can check the price and availability online. Their website is really easy to use and it has a super search feature... just have your model number and the part needed. It even helps you find the part by physical description if you're not sure. I've been repairing my own appliances for decades and I wo... read more

Frequently asked questions about RepairClinic.com

How is RepairClinic.com rated?

RepairClinic.com has a 3.8 star rating with 2,264 reviews. 

When is RepairClinic.com open?

RepairClinic.com is open now. It will close at 7:00 p.m.  

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