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Renown Lab Services – McCabe
- Reno, NV
About this business
Location details
25 McCabe Drive, Ste 200, Reno, NV, 89511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:00 p.m. | |
| Tue | 6:00 a.m. to 4:00 p.m. | |
| Wed | 6:00 a.m. to 4:00 p.m. | |
| Thu | 6:00 a.m. to 4:00 p.m. | |
| Fri | 6:00 a.m. to 4:00 p.m. | |
| Sat | 6:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Maria, or Lulu as she’s affectionately known, is a dreadful front desk lady. She’s utterly lacking in customer service, knowledge, and basic manners. Instead of greeting you warmly, she rudely yells at you to sign in and then makes you wait for an excruciating 40 minutes while she engages in idle conversations with other patients. When you politely bring her poor service to her attention, she dismissively assumes that you don’t have an appointment and attempts to skip you altogether. It was an utterly dreadful experience.
The front desk lady, Maria, or Lulu as she’s known, is a terrible person. She lacks customer service, knowledge, and basic manners. Instead of greeting you, she yells at you to sign in and then makes you wait for 40 minutes while she chats with other patients. When you point out her poor service, she assumes you don’t have an appointment and tries to skip you. It was a horrible experience.
My insurance only partially covers a visit to this lab because Renown Labs are considered out patient HOSPITAL facilities - so this is treated as an outpatient visit as far as insurance is concerned. I asked them if my insurance covered this treatment and the staff said that yes, it was covered. Well, it is NOT covered and I am now on the hook for many hundreds of dollars for my lab work done here. If I had known this, I could have gone to Labcorp and had the work done there and owed absolutely nothing. Renown claims the sta... read more
Frequently asked questions about Renown Lab Services – McCabe
How is Renown Lab Services – McCabe rated?
Renown Lab Services – McCabe has a 3.6 star rating with 19 reviews.
When is Renown Lab Services – McCabe open?
Renown Lab Services – McCabe is open now. It will close at 4:00 p.m.
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