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Renovators Supply Manufacturing

3.8

About this business

Renovator's Supply is a successful manufacturing company which brings home owners, commercial property owners, contractors and retailers a variety of choices in purchasing high quality Renovator's Supply and restoration hardware, bathroom sinks, bathroom faucets, High Tank Chain Pull Toilets, dual flush toilets, furniture and lighting since 1978. Renovator's Supply manufactures wide range of quality bathroom sinks and faucets, toilets styles, Reproduction Antique Hardware, Restoration Hardware, Renovator's Hardware, Decorati... read more

Location details

1 River St, Erving, MA, 01344, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat4:00 p.m. to Midnight
Sun4:00 p.m. to Midnight
3.845 reviews
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Randy Young's profile image
Randy Young 
on Google
4 months ago

Ordered a completed dark oak toilet for $1,200. they shipped me a cherry color toilet and told me they no longer make it despite it being on the WEBSITE. They refunded me $150 for screwing up the color but never sent me the wood toilet seat. not only that but the cheap plastic parts were installed wrong at their factory resulting in a flooded bathroom. They said I would just have to reinstall the cheap plastic parts myself despite it being there f up. 10 months later and they still refuse to send me my wood seat. 

Jonathan Chapman's profile image
Jonathan Chapman 
on Google
a year ago

I have received multiple defective pieces from this company, they do issue replacements, but only after very long 30+ minute hold times. I have also utilized their online chat, it's infuriating not to actually speak to a human, is time consuming and slow. There is no physical store at there location in Erving, they are internet only. Buyer beware and know you could be in for a frustrating after sale, warrantee experience. 

P Zivich's profile image
P Zivich 
on Google
a year ago

Edit: I ended up keeping the handles, as I couldn't find others. I had to order high quality iron screws from another company, for an additional cost. Orig post: Ordered 1 sample iron door pull. It had beveled holes with pyramid screws, heftier metal. Liked the look and the item so ordered 51 more. 51 they sent were much lower quality. The 51 had no beveled holes, came with 3 screws (get to that in a second), less hefty and had holes in a different location from single order. Item title says "wrought" iron (hand forged) and ... read more

P Zivich's profile image
P Zivich 
on Google
a year ago

Low quality. Ordered 1 sample iron door pull. It had beveled holes with pyramid screws, heftier metal. Liked the look and the item so ordered 51 more. 51 they sent were much lower quality. The 51 had no beveled holes, came with 3 screws (get to that in a second), less hefty and had holes in a different location from single order. Item title says "wrought" iron (hand forged) and then description says "cast" (melted and poured in mold)- which onw is it? Misleading. Each 2 holed handle comes with 3 screws that either break in h... read more

Lauren Henckel's profile image
Lauren Henckel 
on Google
a year ago

Horrible service, zero instructions included with shipment, and customer service was no help. Also, hardware was cheap, manufactured in china. 

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Frequently asked questions about Renovators Supply Manufacturing

How is Renovators Supply Manufacturing rated?

Renovators Supply Manufacturing has a 3.8 star rating with 45 reviews. 

When is Renovators Supply Manufacturing open?

Renovators Supply Manufacturing is closed now. It will open at 9:00 a.m. 

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