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Renaissance Medical
- Home Medical Equipment Provider
- Louisville, KY
About this business
Location details
4530 Bishop Ln #100, #100, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been customer's of this company for years. You tolerate the ongoing issues with supplies not being in. However, this past Mon, today's Fri, I let our rep who delivers our supplies know that my son's trach had separated and I was concerned that it could eventually tear. It just did while I was cleaning it with an alcohol swab. This place should not be in business if they don't take their patients care serious. It's very clear to ne that they don't. Our rep is phenomenal and very polite. I completely understand she's n... read more
Lazy, unprofessional, unethical and incompetent management. We have a child who is dependent on a ventilator and they consistently do not provide the supplies we need on a monthly basis. Their excuse is that “there’s a shortage”. Interestingly enough I, an individual, was able to do about 20 minutes of research and found what we needed. I ended up having to order the items myself and pay out of pocket because this “medical supply company” couldn’t/wouldn’t do a little extra work to track down life saving supplies that one of... read more
Very much rude, very much disrespectful, very much careless, very much lacks compassion. This place needs to be shut down. I need to report them to corporate. I know if they don’t care to help a baby they don’t care about adults.
These people said they don’t make much money on pegaderm tape to hold the oxygen tubes in my 4 month old granddaughters nose and said oh well call your doctors for more help. Like are you serious. Why are they still open. They are money hungry and don’t care about their patients. They need to be closed down or completely restarted. No doctors should be recommending them to no patients. I’m am highly upset with these people and this company.
We have had Renaissance for about a year now. We had a very traumatic event occur and our daughter is now at home recovering. Thank goodness for our customer service rep/in field respiratory therapist, Jeff. This man has been a life saver many times over. When you go through an event such as we did, the kindness and help means everything. There is never a time I cannot call or text and I get the advice or help that I need right away. I would much rather stay with a smaller local company than to go with a bigger chain. There ... read more
Frequently asked questions about Renaissance Medical
How is Renaissance Medical rated?
Renaissance Medical has a 2.3 star rating with 24 reviews.
When is Renaissance Medical open?
Renaissance Medical is open now. It will close at 6:00 p.m.
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