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Renaissance Ford

4.1

About this business

Location details

1163 Wards Rd Suite A, Altavista, VA, 24517, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.1127 reviews
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Kristie Cranford's profile image
Kristie Cranford 
a year ago

This dealorship is a nightmare to work with. We traded in our car over a month ago and they still have not paid off the trade in. We have made 2 payments on a car we no longer own. We have been promised multiple times by several people including Jamar Brinkley that the issue was being taken care of and it still hasn't. They do not return phone calls!!! My husband stopped by there and was told the owner couldn't even make payroll so she didn't know how he'd pay off our and other trade ins on their lot currently! Absolutely ri... read more

Laura Dellis's profile image
Laura Dellis 
a year ago

I bought my Ford bronco over a year and a half ago and had a great experience however this morning I had a 8 o’clock appointment for my free oil change didn’t leave until 9:40 …no one working the service desk and poor customer service but I will give a shout out to the mechanic who was there early waiting to work 

crystal waller's profile image
crystal waller 
a year ago

This is by far the worst dealership I think I have ever dealt with as far as the buisness part! (OWNER) J. BRINKLEY!!! THE 3 PEOPLE THAT I HAVE WORKED WITH ARE AMAZING AND TRYNG THEIR BEST WITH WHAT THEY HAVE BEEN GIVEN ARE NIKKI, CONNIE AND JOSH!!!!!!! MR. BRINKLEY IS LUCKY TO HAVE THEM!!! My son got a car from here in November 2023 and still dealing with issues with them 8 months later that are not not resolved. 

Anonymous's profile image
Anonymous 
a year ago

This is by far the worst dealership I think I have ever dealt with as far as the buisness part! (OWNER) J. BRINKLEY!!! THE 3 PEOPLE THAT I HAVE WORKED WITH ARE AMAZING AND TRYNG THEIR BEST WITH WHAT THEY HAVE BEEN GIVEN ARE NIKKI, CONNIE AND JOSH!!!!!!! MR. BRINKLEY IS LUCKY TO HAVE THEM!!! My son got a car from here in November 2023 and still dealing with issues with them 8 months later that are not not resolved. 

crystal waller's profile image
crystal waller 
a year ago

This is by far the worst dealership I think I have ever dealt with. My son got a car from here in November 2023 and still dealing with issues with them 7 months later that are not not resolved. 

Frequently asked questions about Renaissance Ford

How is Renaissance Ford rated?

Renaissance Ford has a 4.1 star rating with 127 reviews. 

When is Renaissance Ford open?

Renaissance Ford is open now. It will close at 6:00 p.m.  

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