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Reliable Medical Transportation

3.3

About this business

A locally owned and operated company providing quality services to local and surrounding areas. We pride ourselves on customer service, satisfaction is alway... 

Location details

2020 Nelson Ave SE, Grand Rapids, MI, 49507, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 6:00 p.m.
Tue6:00 a.m. to 6:00 p.m.
Wed6:00 a.m. to 6:00 p.m.
Thu6:00 a.m. to 6:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
Sat6:00 a.m. to 6:00 p.m.
SunClosed
3.330 reviews
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Amy Jones's profile image
Amy Jones 
on Google
a month ago

Almost killed by driver in blue van number 70. Cut us right off and almost caused an accident. Poor diving skills Time was 11:30 am on 7/9/2025. 

Tiny's profile image
Tiny 
on Google
4 months ago

never answer the phone! 

Meg's profile image
Meg 
on Google
4 months ago

We have used Reliable many times... ironically named because they are quite UNreliable in my experiences. Despite the drivers being kind and hard working, I think they are sadly overworked! EVERY time it seems that only one or two drivers are working, and that creates problems. We have waited and waited on several occasions for the transport to arrive, for both pick up and drop off. My Mom is not able to stay out more than two hours or so at a time and so it is important for timely pickup, this last time they were OVER AN HO... read more

Patti Cox's profile image
Patti Cox 
on Google
7 months ago

Always on time and very kind and dependable 

Jennifer Harris's profile image
Jennifer Harris 
on Google
9 months ago

Very unprofessional. Failed to confirm pick ups in advance. Literally told me my phone was going to voicemail when reaching out for confirmation while speaking to after calling. You can't make this up! If you're medical ride is scheduled with them please reconsider and schedule with an alternative company. I missed my first appointment as a new patient dealing with their unprofessionalism. 

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Frequently asked questions about Reliable Medical Transportation

How is Reliable Medical Transportation rated?

Reliable Medical Transportation has a 3.3 star rating with 30 reviews. 

When is Reliable Medical Transportation open?

Reliable Medical Transportation is closed now. It will open at 6:00 a.m. 

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