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Reliable Jewelry & Loan

4.3

About this business

The Triangle's most trusted name in luxury since 1949. Since 1949, Reliable Jewelry Company has been the trusted name in luxury in the Triangle area. Three generations of family have been providing the best in jewelry at the most affordable prices without sacrificing service or expertise. Alan Horwitz can provide you with insurance, estate, and various other kinds of appraisals for your jewelry. As a G.I.A. Graduate Gemologist, his appraisals will allow you coverage through your insurance company and give you peace of mind w... read more

Location details

345 S Wilmington St, Raleigh, NC, 27601, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:30 p.m.
Tue9:30 a.m. to 5:30 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:30 p.m.
Fri9:30 a.m. to 5:30 p.m.
Sat9:30 a.m. to 5:30 p.m.
SunClosed
4.380 reviews
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TJ Holt's profile image
TJ Holt 
on Google
a month ago
Xander's profile image
Xander 
on Google
2 months ago

Absolutely amazing customer service. I would absolutely recommend to anyone looking to buy or sell jewelry. Great prices, great staff. Definitely check them out for your next purchase 

Amber Harrison's profile image
Amber Harrison 
on Google
2 months ago

Found this place through a Reddit post raving them however that was so not my experience. Zero customer service skills, barely was greeted when I walked in and during the interaction both parties were so unfriendly and dismissive toward me. The woman acted like I was bothering her by coming in, no smile, not a warm customer service greeting to be found. (Coming from someone who worked in the jewelry industry while in college.) Was offered an absolute joke of a price for a white gold diamond ring in immaculate condition. Ther... read more

Anna-Marie Johnson's profile image
Anna-Marie Johnson 
on Google
2 months ago

We arrived to look at watches for my husband. He was interested in an omega. He was wanting to see it and try it on, however, he was ignored. Sad to say, but i believe that if you don't match what they do, you will not feel welcome. Finks got that few bands, so it's all good. 

Bliss Robinson's profile image
Bliss Robinson 
on Google
3 months ago

I had the most wonderful experience at Reliable! My, now, fiancé and I initially visited just to explore custom engagement ring options, hoping to incorporate my grandmother’s 3-stone ring—originally crafted at Reliable—into a new design. We went in thinking we were only going to browse center stones and ask a few questions about the process. We were introduced to Mr. Horwitz, who warmly welcomed us and immediately brought us back to his office to view a variety of beautiful stones. He was incredibly patient, informative, an... read more

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Frequently asked questions about Reliable Jewelry & Loan

How is Reliable Jewelry & Loan rated?

Reliable Jewelry & Loan has a 4.3 star rating with 80 reviews. 

When is Reliable Jewelry & Loan open?

Reliable Jewelry & Loan is closed now. It will open tomorrow at 9:30 a.m. 

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