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Reliable Credit Association Inc.

4.0

About this business

Reliable Credit Association is an independently owned consumer finance company that helps residents of the Pacific Northwest meet their financial needs by providing direct loans and dealer sales financing services. The company provides consumer loans on both a secured and unsecured for a variety of purposes, including the purchase of automobiles, furniture, appliances and home electronics, recreational vehicles, real estate and other miscellaneous purchases. It also provides dealer financing and variable rate investment cert... read more

Location details

10690 SE McLoughlin Blvd, Milwaukie, OR, 97222, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.0364 reviews
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Carl M's profile image
Carl M 
a year ago

On 2/14/2024 I requested that my account be unlocked so my payment can be processed. The request went ignored and no contact through the means I contacted them and they sent repossesion tow truck to pick up my vehicle. 02/19/2024. They would rather send the tow truck than take a payment. 

Business response:

<p>As of February 14, ****, the consumer was past due for two installment payments and late charges. Reliable Credit Association, Inc.(Reliable) had been trying to speak with the debtor since October 2023 to discuss their account status but they would not answer the phone, return Reliable's calls, or respond to text messages and letters. On February 6, ****,Reliable mailed the consumer a final demand letter asking them to pay the account current within seven (7) days to avoid further collection, including repossession. No re... read more

Hannah K's profile image
Hannah K 
a year ago

They were not given permission to contact me to get money from my friend. I never agreed to be harassed on my friend's behalf. I didn't sign any paperwork. They have no rights to contact me for someone else. 

Business response:

A consumer listed ************** as a personal reference when the consumer applied for credit to purchase a vehicle from ******************* (dealer) on May 28, 2023 pursuant to a retail installment contract (contract). The dealer subsequently sold and assigned that contract to Reliable Credit Association, Inc. (Reliable) and provided Reliable all of the transaction documents, including a list of personal references. Personal references are often required for a vehicle finance transaction, in part, as a backup in case the le... read more

Rana C's profile image
Rana C 
2 years ago

Predatory lender that has deeper pockets to not get caught yet like ke credit acceptance has recently.They do all the same type of lending but yet not under investigation for hmmm maybe odometer fraud, unfair lending practices, IRS needs a look into their accounting practices as well Stay Way never give up vehicle voluntarily (self help repoession) 

Jared G's profile image
Jared G 
2 years ago

I have a loan out with them but they are total jerks. They're interest is 20% crazy high for their loans. They give people title loans which are against the law in **. They don't apply the payments to the bill ontime. I've been late not because I made a late payment but because they didn't apply it to my account on time. **** told me that the overpayment would apply to principle balance but he just straight lied to my face. I would call this place a desperate grab to afford a expensive boat. 

Amy H's profile image
Amy H 
3 years ago

If you want to finance anything but then move DO NOT go through this company! My husband and I financed his motorcycle through them then we moved out of state. We tried to register the motorcycle in our new state but Reliable doesnt have a ELT number which would allow a title to be sent electronically. We called multiple times with instructions on how this company could get an ELT number but they refused to help us. We tried getting a hold of a manager but were put on hold for so long we gave up. Worst customer service EVER.... read more

Ashish M's profile image
Ashish M 
3 years ago

I never authorized a hard credit pull but they went ahead and did it anyway. Their rates are 15% for a credit score of 760 and a debt-to-income ratio of ****. Please look elsewhere. There are several credit unions to choose from! 

Business response:

Dear Ashish, I understand a *************************** manager spoke with you to address your concerns. Although Reliable Credit had a permissible purpose under the Fair Credit Reporting Act to obtain your consumer report, Reliable Credit has requested that the applicable credit reporting agencies suppress that request as a courtesy to you. If you have further questions or concerns, please contact the *************************** manager. 

Debra F's profile image
Debra F 
3 years ago

I have personally been working with this loan company for the past three years, but because my income was not high enough I had to add someone I am no longer with to be able to purchase this Van. Now I was wanting to remove him from the account and I can not because my income is not high enough, but I am the only one that has been paying the past three years. ****** every month, not a late fee or late day. The other person on the contact has paid nothing. Well for the pennies, guess I am also building his credit up along wit... read more

Rebeca W's profile image
Rebeca W 
3 years ago

I was called by one of their reps to finalize a car loan I had just financed. She started right out by asking me my full social security number. I said well you should already have that info. Even my current credit union only asks for the last 4 digits. When I hesitated and explained my concerns that someone already in the past used my SSN for fraudulent reasons, she basically threatened me and said if you dont tell me your whole SSN we cant finance your car. Horrible customer service experience . 

Business response:

******, we are sorry to hear about your unsatisfactory customer service experience. We have tried getting in touch with you via telephone and email to address your concerns and explain our policy and procedure in this circumstance but have been unable to connect with you. If you would like to discuss this matter, please call Manager ********************* at **********************. 

darrell's profile image
darrell 
3 years ago

I thought they were very effective at my request for a loan and very professioni interest high,but there a subprime company. ******* 

Frequently asked questions about Reliable Credit Association Inc.

How is Reliable Credit Association Inc. rated?

Reliable Credit Association Inc. has a 4 star rating with 364 reviews. 

When is Reliable Credit Association Inc. open?

Reliable Credit Association Inc. is closed now. It will open at 8:30 a.m. 

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