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REI
- Recreation
- Santa Barbara, CA
About this business
Location details
321 Anacapa St, Santa Barbara, CA, 93101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
On my first visit, they offered me the membership for $30 saying it's practically free as they have a $30 gift card with it. What they didn't say is the $30 gift card had to be spent within 2 weeks which is very misleading. Didn't really appreciate that. The store was nice, and the workers helped me find what I needed.
My new favorite store! This place is literally a traveler's dream come true. It has everything you could ever want or need, from backpacks to hiking & camping gear, personal locator beacons & freeze dried survival food. Kevin was extremely helpful with aiding me in finding a backpack for my upcoming trip to Thailand. I'll definitely be looking for a reason to come back. Thanks guys!
I’ve since read in the news that over the past few years REI has been having financial difficulties. I’ve read that they are losing millions of dollars per year and are closing their flagship stores in NYC and Boston as a way to improve their bottom line. This may explain the hard line being drawn in regards to returns at the Santa Barbara store, and why I was questioned at length and the merchandise scrutinized in hopes, I guess, that they would find a reason to deny a valid return and not lose money on it. I’ve been an REI... read more
Be forewarned that if you purchase something at this store and need to exchange or return it, even for a totally valid reason, they interrogate you as though you’re a felon. I purchased a $100 pair of VUORI pants less than one month ago, washed them once, before I wore them the first time, and the metal tip of the drawstring came off and the string frayed. When I told the person at the front counter that they were defective and I wanted to exchange them for another pair, I was questioned at great length for several minutes.D... read more
One very rude employee asked me to leave without asking if my dog was a service animal.
Frequently asked questions about REI
How is REI rated?
REI has a 4.3 star rating with 377 reviews.
When is REI open?
REI is closed now. It will open at 9:00 a.m.
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