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REI
- Recreation
- Silverdale, WA
About this business
Location details
10903 NW Myhre Rd, Silverdale, WA, 98383, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I love REI but this is the WORST store I have ever been to. The selection is quite small, and we had a poor interaction with an employee, Brian. When we asked if we could return an item that we had bought on "final few" (made sure to specify it was not re/supply) he looked at us like he had no idea what we were talking about. We had to explain him that "final few" was what we thought was their clearance section. He still looked at us funny and said sure but he wouldn't be able to take back the item until we scrubbed it clean... read more
It's great to have real people who are knowledgeable available to help you. So rare for stores today.
Excellent selection.
I was disappointed with the customer service especially one of the staff name Amanda . I felt like I was bothering the staff when I needed help, rather than being welcomed or assisted. I also felt like I was being made to feel at fault for making the wrong purchase online. The overall experience was frustrating and left me feeling uncomfortable as a customer.
Frequently asked questions about REI
How is REI rated?
REI has a 4.5 star rating with 448 reviews.
When is REI open?
REI is closed now. It will open at 10:00 a.m.
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