REI's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

REI

4.5

About this business

REI has updated its COVID-19 policies and procedures per the latest CDC guidance. Please see our Health and Safety Policies for more information. 

Location details

3509 Carlin Springs Rd, Bailey's Crossroads, VA, 22041, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.5662 reviews
Select a rating
Bridget Shea Westfall's profile image
Bridget Shea Westfall 
on Google
4 days ago

The store is 5/5 for the staff's knowledge and customer service alone. What I like is that they are athletes and outdoors people and they don't try to upsell you--they recommend products best for you and have integrity and honesty in their sales techniques. The staff her is outstanding. Whether I am buying a new training swimsuit, getting fitted for hiking boots, sandals or running shoes or purchasing skiing or scout stuff for my sons, the staff's knowledge and expertise is second to none! You won't find this online! The sto... read more

Anas Gamblan's profile image
Anas Gamblan 
on Google
a week ago

This Rei is amazing the people working in all departments are amazing are very knowledgeable. Nathan helped guide me through the store and even gave recommendations on products. It was an amazing experience and can’t wait to come back 

PL Russell's profile image
PL Russell 
on Google
2 weeks ago

Great sales and nice selection of products at the time of this post. 

Jayati Sondhi's profile image
Jayati Sondhi 
on Google
2 weeks ago

2 associates on the floor and 4 at the registers doing nothing with no line. Waited for 30 minutes before deciding it wasn’t worth it 

Cathy Fox's profile image
Cathy Fox 
on Google
3 weeks ago

Fantastic experience at Bailey's Crossroads getting a roof box. Had 3 different folks help us initially- all very helpful. Tijon (apologize if not spelled correctly) went through all our options, showed us how to use, gave some tips. He emphasized REI's great return policy which would allow us to come back for a different size if needed. And he and another staff member helped get the roof box on the car allowing us to drive away with it intalled (and they took care of all the packaging). 

View all google reviews

Frequently asked questions about REI

How is REI rated?

REI has a 4.5 star rating with 662 reviews. 

When is REI open?

REI is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in Bailey'S Crossroads, VA