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At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That's why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you're new to outdoor adventure or a seasoned pro, we're here to help with the gear, education and inspiration you need to #OptOutside.
5924 Convair Dr, Fort Worth, TX, 76109, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
To be clear...My review is not of this store. My only experience there was fine. It is with ordering through REI. A company long known for great service has me cussing at a virtual assistant. They use OnTrac, which is garbage. My package is late, status hasn't been updated in 24 hours and it is impossible to talk to a human at either REI or OnTrac. I will never again order online form REI or any company that uses OnTrac.
I was very pleased with the helpfulness of the knowledgeable employee who helped me with my rock climbing gear. Will be coming back.
REI has a 4.5 star rating with 464 reviews.
REI is closed now. It will open at 10:00 a.m.
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