REI

Kristin Greco 

on Google

2 weeks ago

My husband and I have been doing more backpacking trips lately so we’ve made a lot of visits to this store. Let me tell you… Darrell is exceptional at his job. Truly. Every time we come he is right there to help us and guide us in our purchases. Darrell is really knowledgeable about camping and hiking and he’s the reason we’ve had such success on the trails. I really just can say enough about this guy. Also the woman in the shoe department (I’m so mad I forgot her name) was phenomenal and took the time to help us when we dec... read more

Cindi 

on Google

a month ago

I went to REI in Milford tonight. I have an older Yakima kayak rack that was missing two screws . These parts were important to me and to tighten the rack placement on my car. Ryan searched the web page and then searched in the back room for these screws. It took a bit of time to do both. The customer service I received from him was above and beyond!!!! Thank you Ryan, because of his time ,effort and fabulous customer service I will be kayaking tomorrow. 

Adati Tarfa 

on Google

a month ago

Sharon was outstanding with helping. Very knowledgeable and supported us throughout our purchase. REI prices can be steep but worth it for the engineering that goes into the products and the sports disciplines. They have products that prioritize sustainability and have a program to return worn items, have not fully explored it but sounds like an ideal program for a company focused on the environment. Overall this location was a great place to purchase, alll staff were great and our shopping experience was positive. 

Octavia Not Olivia 

on Google

a month ago

Knowledgeable staff wouldn't let me buy something that didn't fit and we're honest if I was looking at something I probably didn't need. Going on a once-in-a-lifetime trek through remote parts of Madagascar and their expert advice was reassuring. Everyone i spoke with had personal experience and shared their knowledge with me. Top notch!