REI

Mike Dugan 

on Google

a week ago

I was traveling from boston to alabama with my surfboards, i had a soft rack that went through my windows which worked but it was so loud on the highway. Rei has everything so I decided to stop by and check out a set up before I drove another 1,000 miles. Samory spent a lot of time with me, answered a ton of questions and helped me find what I needed. I installed it in the parking lot and I am now several hours into my drive home, very happy with the setup. No road noise and its super solid. I have a 9ft longboard on my roof... read more

Howard Smith 

on Google

2 weeks ago

Crappy selection of outdoor merchandise, everything's cost prohibited. Better off going to Target, Bass Pro or even Walmart. Rude, unhelpful racist customer dis-service. I've been a member for the last 25 years and never came across the level of idiotic racial profiling until going to the Milford location. I'm in the middle of the store looking at tech fanny packs and all 4 clerks were eyeballing me as if I were going to bolt out the door. I'm almost 70 and noticed they are quite bigoted if you don't look like you shop regul... read more

Ally Follett 

on Google

4 weeks ago

My husband and I came to get a hiking backpack to carry our 1 year old in. Syd was SO helpful!! She spent quality time with us to get it fitted, try it out (even with a screaming toddler), and gave us great tips and tricks. I don’t think we would’ve ended up purchasing without her help! And of course, grabbing some goodrs made our trip a plus 

Kristin Greco 

on Google

2 months ago

My husband and I have been doing more backpacking trips lately so we’ve made a lot of visits to this store. Let me tell you… Darrell is exceptional at his job. Truly. Every time we come he is right there to help us and guide us in our purchases. Darrell is really knowledgeable about camping and hiking and he’s the reason we’ve had such success on the trails. I really just can say enough about this guy. Also the woman in the shoe department (I’m so mad I forgot her name) was phenomenal and took the time to help us when we dec... read more

Cindi 

on Google

3 months ago

I went to REI in Milford tonight. I have an older Yakima kayak rack that was missing two screws . These parts were important to me and to tighten the rack placement on my car. Ryan searched the web page and then searched in the back room for these screws. It took a bit of time to do both. The customer service I received from him was above and beyond!!!! Thank you Ryan, because of his time ,effort and fabulous customer service I will be kayaking tomorrow.