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REI

4.6

About this business

REI has updated its COVID-19 policies and procedures per the latest CDC guidance. Please see our Health and Safety Policies for more information. 

Location details

9755 Northlake Centre Pkwy, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.6521 reviews
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Josh's profile image
Josh 
on Google
2 weeks ago

Bike shop manager Allie knows how to carry out REI’s superb service. This store gets all our business because of how well they take care of me. Very happy with how she has handled the repair on my bike and I’m happy I bought the bike from them. 

Mackenzie Marshall's profile image
Mackenzie Marshall 
on Google
a month ago

Amazing customer service! Dale was excellent, whole staff is super knowledgeable and helpful. 

Elijah Whicker's profile image
Elijah Whicker 
on Google
2 months ago

Syd was vary knowledgeable in shoes and really knows what he is doing great guy and all stores need more people like him he is great 

Martin Bramell's profile image
Martin Bramell 
on Google
4 months ago

I have a dear friend who has sworn by the service that REI and its Membership offers. As a person who has shopped this store for the first time, I have nothing but a great experience. I had searched the internet for the highest recommended shoe for someone who is on their feet all day and on a concrete floor no less. My search brought me to the Hoka line of shoes, the Bondi 8, to be exact. Since I had never tried this brand, I thought it best to visit a local retailer to try them on. When I went to the Northlake REI shoe dep... read more

Really Now's profile image
Really Now 
on Google
4 months ago

Syd helped me buy my running shoes. He measured my feet and discovered I am now a half size bigger. He also showed me how my arches are different sizes and I should be mindful of this when wearing shoes. Thoroughly educated me on my feet. Thank you. 

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Frequently asked questions about REI

How is REI rated?

REI has a 4.6 star rating with 521 reviews. 

When is REI open?

REI is closed now. It will open at 9:00 a.m. 

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