REI

Justin Brewer 

on Google

3 weeks ago

Shout out to Chris (manager) and his team. Chris did an amazing job and was very helpful replacing my shoes. Very knowledgeable and genuinely cared. Can’t say enough great things about this guy! 

Candace Williams 

on Google

a month ago

I came in with my pup and asked an associate on the floor to help me locate the pet accessories because I needed shoes. He began walking to the back and I followed him thinking that there was something he was bringing me. He came back out and said that the pet accessories are in the front and that he has to clean a spill from the floor. I was so turned off that I left. Such a strange interaction and a waste of time. 

Paul Hardwick 

on Google

a month ago

Will never forget the awful experience at this location was constantly interrupted while doing my shopping I worked retail and knew exactly what they were doing Theft prevention There’s a difference between good customer service and bad loss prevention skills Almost cut Up my REI Credit Card Never again will I go into this location 

Ainsley Platt 

on Google

a month ago

I had a fantastic experience at REI’s Memphis location! I drove 2 and a half hours from Little Rock, because I wanted to get fitted for my first backpacking pack and didn’t want to try figuring out how a bag should fit on my own. Mark, the kind man working in the backpack area, was absolutely FANTASTIC. We had a hard time finding a pack in my price range that fit correctly because of my body proportions, but he helped me for well over an hour, never made me feel like I was bothering him, and answered every single question I ... read more