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REI

3.5

About this business

At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play. Each year, REI donates millions of dollars to support conservation efforts nationwide and sends dedicated teams of volunteer... read more

Location details

181 Morgan Ave 1 1, Ste 1, Cambridge, MA, 02141, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.5162 reviews
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Josh Moscato's profile image
Josh Moscato 
on Google
a month ago

Calls themselves a “camping store” but contains almost no camping gear (including what they say they have in-store online). The one or two camping products do you manage to find in small baskets (seemingly used as decoration for their endless supply of designer “outdoors” jackets) are sure to ridiculously overpriced and of poor quality. Edit March ‘25 - I heard this place is closing, good riddance! No tears shed. 

Adriano Soares's profile image
Adriano Soares 
on Google
2 months ago

This place is a cult and customer service is as disrespectful as it comes. I came here to get my skis serviced, the man at the counter asked if I'd like to make some $35 donation and get a lifetime discount at REI. I politely declined, but then he began groveling for the better part of 5 minutes, begging me to reconsider and "think about how it benefits the outdoors and the kids etc". I firmly declined his offers twice, three times, eight times, when does no mean no? Are they holding their employees at gunpoint or is it a cu... read more

Lynne Weiss's profile image
Lynne Weiss 
on Google
2 months ago

Love that it is on the Green Line At the Lechmere stop. Staff is always helpful. 

Yashodhan Sule's profile image
Yashodhan Sule 
on Google
3 months ago

Purchased Salomons from this store. Amazing staff and Libbie helped to choose the shoes with her great advice 

Steven K's profile image
Steven K 
on Google
3 months ago

Craig at the bike shop was so helpful with my road bike repair. He not only made the repair, but let me watch and explained what he was doing. Note this REI is a small store with limited inventory. 

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Frequently asked questions about REI

How is REI rated?

REI has a 3.5 star rating with 162 reviews. 

When is REI open?

REI is closed now. It will open tomorrow at 11:00 a.m. 

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