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REI

4.4

About this business

Location details

402 Santa Monica Blvd, Santa Monica, CA, 90401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.4601 reviews
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Dean W.'s profile image
Dean W. 
6 years ago

Great customer service. Very patient staff. Products are of great quality. 

Robin A.'s profile image
Robin A. 
7 years ago

For such an upscale Sporting Goods store, it's the worst place to go to buy sneakers unless you have a ton of time. I'm not in the habit of writing bad reviews and wouldn't drop names in one but the young man who "waited" on me may have been knowledgeable about sneakers but Very inexperienced in Customer Service. I went on a lunch hour and had to continually look for him advice on fit or a different size. I was made to feel like I was in his way. I was offered a membership which would have equated to zero cost given I spent ... read more

Kim S.'s profile image
Kim S. 
7 years ago

I love REI. I was greeted as soon as I walked in the door by PJ. He introduced himself and asked if I needed any help or if I had any questions. I’m new to the area and to hiking so I wanted to know where to start. He told me several great areas to go to. He introduced me to Naomi who helped me find a pair of hiking shoes and some great smart wool socks. The people who work at REI are extremely knowledgeable about their products and seem very proud to work there. I will definitely shop there for all my out door needs and hig... read more

Tyler V.'s profile image
Tyler V. 
8 years ago

Really great selection, there is so much here, kind of gets overwhelming but perfect for anything/ and everything for the outdoors. 

Kelly K.'s profile image
Kelly K. 
8 years ago

Very select items carried here, for specific activities. Good quality merchandise but way too expensive. 

Lia D.'s profile image
Lia D. 
8 years ago

The employees at the REI in Northville are truly exceptional. Every time I visit I am constantly asked if I need help finding anything. When I do need help the employees are extremely knowledgeable and I always leave with gear that I feel confident with! 

Daniel H.'s profile image
Daniel H. 
8 years ago

Love REI, you can tell they love what they do too. Great selection and staff is super helpful. My only complaint is they have so many awesome items its hard to leave the store w/o a bag or two, or three. 

Liz K.'s profile image
Liz K. 
8 years ago

My favorite sporting goods store. They have everything you need for camping, hiking, and biking. They tend to be on the expensive side so watch out for sales. It's fun just to go in and browse and see what's new. Very yuppie. 

M E.'s profile image
M E. 
8 years ago

Expensive, but hard-to-find camping, cycling, and hiking items in a well-curated store. Periodic good clearance sales on shoes. Check event calendar for local classes and workshops at this location. 

Frequently asked questions about REI

How is REI rated?

REI has a 4.4 star rating with 601 reviews. 

When is REI open?

REI is closed now. It will open tomorrow at 10:00 a.m. 

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