REI's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

REI

4.4

About this business

REI has updated its COVID-19 policies and procedures per the latest CDC guidance. Please see our Health and Safety Policies for more information. 

Location details

323 S Windsor Ln, Flagstaff, AZ, 86001, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.4477 reviews
Select a rating
Tess L's profile image
Tess L 
on Google
4 days ago

This location is great! Brad provided exceptional customer service when I was in a couple weeks ago looking for hiking boots and synthetic hiking socks. Even gave extra tips on blisters. Awesome staff and the return policy is gold! Thank you for such a positive experience. 

D L's profile image
D L 
on Google
a week ago

Always thought REI would be our recreation gear store and we've been loyal customers over the years...until today. We had a very negative exchange with a rude and aggressive staff member. Upon speaking with the manager there was no reassurance the issue would be addressed much less resolved. Bye bye REI. 

Michael Gladkin's profile image
Michael Gladkin 
on Google
a week ago

Store sucks. They don't carry any climbing approach shoes... not la sportiva tx3 or tx4. What a joke. REI has become a corporate b.s. store and not a true adventure store. Shop elsewhere, shop local 

T M's profile image
T M 
on Google
a week ago

Extremely poor customer service at this location. 

Danielle Aberle's profile image
Danielle Aberle 
on Google
a week ago

Everyone in this store is very welcoming! Molly was extremely helpful with an issue we had with a gift card. Thank you! 

View all google reviews

Frequently asked questions about REI

How is REI rated?

REI has a 4.4 star rating with 477 reviews. 

When is REI open?

REI is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com