Regus - Plano - Legacy Town Center

Karen Howe 

on Google

3 months ago

She explain everything to me was quick to answer all questions and we had an issue with the appraiser's not turn in the reports it took 3 of them to come to my house and it was hold up the closing. She stayed on top of them and finally we got the report so we would be able to close the loan.. the appraisal issue was not the mortgage company’s fault but they stayed on top of it. 

Jim Socki 

on Google

3 months ago

This company is my new Loan Serviceer. I have dealt with them for a total of 2 days and I cannot believe just how shoddy the quality of their Service has been. I was notified that I had to pay my mortgage by the 4/10. I did so online. Later, I downloaded the mobile app and set up Autopay. There was no information regarding the first payment I made. This resulted in 2 withdrawals to my checking account, causing the account tbalance to go negative . Calling the Customer Service, I was instructed a refund includes completing a ... read more

Claire McVey Carmona 

on Google

5 months ago

I was hung up on four times by a woman named Angelique. She pretended not to hear me and then would hang up. She also refused to answer until the 10th ring and would immediately hang up. Mind you, this is to pay a bill only. Imagine what your experience will be like if they cannot even be respectful to a customer trying to pay. Angelique is the rudest customer service representative I have ever been exposed to AND THAT IS TRULY SAYING SOMETHING! Angelique has a very thick accent and is difficult to understand in the English ... read more

Chip Ferris 

on Google

9 months ago

AVOID THIS BUSINESS - they will lure you in with a temporary low rate and promises of building amenities and then deliver terrible service, inadequate “standard” internet, and then double your rates with no real interest in engaging and once you cancel will charge exorbitant “restoration” fees and delay returning your deposit.