Regus - Kansas City - South Kansas City

Sarah Wolters 

on Google

2 months ago

We are on month 4 of our contract and have experienced multiple billing issues already. The front office staff is nice, but unable to help sort out our issues and we don't have any access to communicate with anyone else. The portal is finicky at best and when I have tried to escalate issues for help, I have not receieved any response. Unfortunately, we are on a 2 year contract which is limiting our exit options, but I would absolutely not renew or refer this company to anyone based on our experience so far. 

Christian Hill 

on Google

4 months ago

Do not do business with Regus. Before you take my word for it, read their BBB reviews -- they paint the same picture I experienced. Hidden fees are buried in their auto-accepted contracts, and their web portal rarely functions as advertised. If you don’t manually cancel the auto-renewing lease through their system (even if you notify them in writing that the portal is broken and that you do not wish to renew, as I did), they will still auto-renew your agreement. Aside from the front desk team --who are great-- the rest of th... read more

Amy Robertson 

on Google

9 months ago

They are STILL holding my "retainer" (deposit) of $1,198 long past when they owed it back to me. They owed it to me 5/30/25. This company systematically exploits their customers. This is an international problem. See Reddit thread titled Regus: Corporate Gaslighting, Deceptive Structures, and a Blueprint for Exploitation Although their lease says they will pay the retainer balance "within 30 days of the end of the agreement." My lease ended 4/30/25, I did everything as asked, left the space in good condition, used their onli... read more

Kristine McKinley 

on Google

2 years ago

Good location and building, but the staff is what makes this location special. Sylvia and Kelly are friendly, professional and very helpful. My clients love them and I love being able to get admin help when business gets crazy.