Regus - Buffalo - Key Center - Downtown

Felicia Manuel 

on Google

2 months ago

Is it a way to put no stars? They don't even deserve the time it takes to type this. So, I'm doing it to warn the next person. DO NOT RENT ANY SPACE FROM THEM. I went on a tour at the I advised I'll start everything on the 4/1. So, they offered 2 free weeks to sign that day in Mid-March. I sign for the free 2 weeks. I get there a couple days later. They kick me out saying they never over free weeks. Told me I'm owed a payment as of the day I signed & I have late fees already. So, I leave so humiliating carried all our things... read more

Mikey 

on Google

7 months ago

Terrible experience. Its nearly impossible getting ahold of anyone to assist with your account. And they don't respond to your emails either. 

Damien Reeb 

on Google

a year ago

Terrible account management, lack of customer service, charges late fees after your payment has processed. Several late fees. Will not take phone calls. There is no help desk unless you put in a ticket and even then no one answers. DO NOT USE THIS SERVICE. BUYER BEWARE. THIS IS A SCAM. They refuse to contact anyone that actually needs help. They add erroneous charges to your account without your knowledge. They will not acknowledge that they have done this. They even go so far as to charge you for cancellation without ever s... read more

S Elias 

on Google

2 years ago

I am extremely disappointed with my experience with Regus. I rented office space on a month-to-month basis for February and March 2024. Instead of being charged twice, as agreed upon, my credit card was charged four times without authorization. To make matters worse, I am still waiting for my retainer deposit to be returned. Despite multiple attempts to contact them, Regus has been unresponsive. This is unacceptable and feels like a complete rip-off. Their business practices are highly questionable, and I would strongly advi... read more