Regus - Aiken - Trail Ridge

Sam Smith 

on Google

3 weeks ago

EDIT: your staff was already contracted- multiple staff and multiple times. I was told months before the renewal that I didn’t give permission for was in effect and nothing could be done for me. Instead of being a decent company or human being, it’s more important to take money that I do y have for the virtual office rather than be reasonable. I was not helped by any of your staff. I was told with hands up in the air that there is nothing that can be done. I call bull shit. And greed. Kate Oellerich, Community Manager at Reg... read more

Sam Smith 

on Google

2 months ago

Kate Oellerich, Community Manager at Regus Aiken, demonstrated a serious lack of management and customer service skills. She mishandled my concerns regarding an auto-renewal lease that I neither authorized nor knew about until I received an email informing me I signed up and will being paying for another year. I asked to speak to her boss since apparently she has no power or is electing to be powerless to cancel an auto renewal I did not give permission for. Thus far, after asking multiple times, she has ignored my request f... read more

Hannah Gibson 

on Google

a year ago

The place was clean and the facility was nice but the company randomly added fees to my rent without any consultantion about it. And when I contested it and tried to have a conversation, there was no flexibility. Multiple times, the lead person there would see me but wouldn't have a conversation in person. She would only send me emails. They claim to be flexible but only if you're flexible to pay more and more without any conversations or new contracts.