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Regus
- Business Services
- Overland Park, KS
About this business
Location details
5251 W 116th Pl Suite 200, Ste 200, Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mya Jones at the front desk is absolutely outstanding. My internet was out for seven days, and despite multiple attempts to resolve it through tickets and corporate channels, nothing worked. Mya took ownership of the problem and went above and beyond to get it fixed. She was responsive, professional, and genuinely committed to helping—something that made a huge difference during a very frustrating situation. Thank you, Mya. I really appreciate your excellent customer service and follow-through.
Do not do business with Regus. Before you take my word for it, read their BBB reviews -- they paint the same picture I experienced. Hidden fees are buried in their auto-accepted contracts, and their web portal rarely functions as advertised. If you don’t manually cancel the auto-renewing lease through their system (even if you notify them in writing that the portal is broken and that you do not wish to renew, as I did), they will still auto-renew your agreement. Aside from the front desk team --who are great-- the rest of th... read more
Disappointed with my experience at this Regus location. While I've had positive interactions at other Regus offices, the service here fell short of expectations. The front desk staff seemed more focused on upselling private office space than assisting with my immediate needs. I was charged for a late checkout despite being only 5 minutes over time. I'll be returning to other Regus locations where I've received more accommodating service.
Horrible Customer Service. I have to come in early because of Eastern Time Zone to Central Time Zone differences. First time, the front desk provided a code to the door and said "no problem"- Welcome Dr. Sells. I call this week and the new person says too bad so sad. We now have to charge you $75. No consistency. And when I brought this inconsistency to their attention, they said too bad, so sad. So much for the customer is always right. A penny wise, a pound foolish. Do you think I will be a repeat customer who spends hundr... read more
Frequently asked questions about Regus
How is Regus rated?
Regus has a 2.9 star rating with 14 reviews.
When is Regus open?
Regus is open now. It will close at 6:00 p.m.
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