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Regus
- Business Services
- Overland Park, KS
About this business
Location details
5251 W 116th Pl Suite 200, Ste 200, Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm finishing up a lease agreement w/ Regus in the coming months, and it's been an absolute disaster. Renting from Regus feels a lot like doing business with the Mafia. They will steal from you by adding phantom charges to your bill, shake you down, and then claim there's nobody you can speak with when it's time to get customer service involved. I've never seen a company where there's literally nobody you can speak with when there are issues that pop up. You just get stonewalled. When you see an expected monthly charge for a... read more
Mya Jones at the front desk is absolutely outstanding. My internet was out for seven days, and despite multiple attempts to resolve it through tickets and corporate channels, nothing worked. Mya took ownership of the problem and went above and beyond to get it fixed. She was responsive, professional, and genuinely committed to helping—something that made a huge difference during a very frustrating situation. Thank you, Mya. I really appreciate your excellent customer service and follow-through.
Do not do business with Regus. Before you take my word for it, read their BBB reviews -- they paint the same picture I experienced. Hidden fees are buried in their auto-accepted contracts, and their web portal rarely functions as advertised. If you don’t manually cancel the auto-renewing lease through their system (even if you notify them in writing that the portal is broken and that you do not wish to renew, as I did), they will still auto-renew your agreement. Aside from the front desk team --who are great-- the rest of th... read more
Disappointed with my experience at this Regus location. While I've had positive interactions at other Regus offices, the service here fell short of expectations. The front desk staff seemed more focused on upselling private office space than assisting with my immediate needs. I was charged for a late checkout despite being only 5 minutes over time. I'll be returning to other Regus locations where I've received more accommodating service.
Frequently asked questions about Regus
How is Regus rated?
Regus has a 2.9 star rating with 16 reviews.
When is Regus open?
Regus is closed now. It will open at 9:00 a.m.
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