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Regions Bank

3.1
  • Banks
  • Bay Harbor Islands, FL

About this business

Location details

1132 Kane Concourse, Bay Harbor Islands, FL, 33154, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.138 reviews
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Patricia Vila's profile image
Patricia Vila 
a month ago

I feel that branch manager is lacking in customer service and that customers don’t have the time to just wait around. 

lourdes saer's profile image
lourdes saer 
a month ago

Felicito a todos por excelente atención, especialmente al sr Ronnie poe su cordialidad y profesionalismo. Gracias totales 

Mia Ellison's profile image
Mia Ellison 
2 months ago

PLEASE get a whole new set of staff at this branch. We are BEGGING. Martha is kind of nice but this job is too fast paced for her … she takes 30min + for one transaction it’s ridiculous. And Robert … wow. I see why the staff work how they do. He wasn’t pleasant wasn’t helpful and seemed to just be chilling in his office while it was a 45* min wait for a withdrawal. I’ve had enough and decided to close my Regions account moving forward ( of course Martha said I couldn’t do it there I had to do it in Nashville where the accoun... read more

Genya Manko's profile image
Genya Manko 
6 months ago

This is the worst customer service experience I have ever had at a bank. I came to close my account after paying all fees, and the branch manager started raising his voice at me instead of helping. I was calm and respectful, and simply requested account closure. The staff refused to close my account, refused to provide any written explanation, and even threatened to call the police while I was just standing and asking for assistance. This behavior is unacceptable for a financial institution. I will be filing a complaint with... read more

Laura Fonseca's profile image
Laura Fonseca 
7 months ago

Me acerqué buscando instrucciones para una transacción y me atendieron con gran calidad humana, en especial la cajera Marcia, es muy amable y presta a ayudar. 

Frequently asked questions about Regions Bank

How is Regions Bank rated?

Regions Bank has a 3.1 star rating with 38 reviews. 

When is Regions Bank open?

Regions Bank is closed now. It will open at 9:00 a.m. 

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