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Regional Home Care

4.7

About this business

Location details

138 Memorial Ave Suite 7, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.774 reviews
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Janette Gonzalez's profile image
Janette Gonzalez 
a week ago

At the beginning everything was peaches and cream until I noticed something was not making sense to me. Long story short: Beata changed my mask size, I've been receiving a total of "four cushions and six filters" in three months (it is supposed to change the filters every other week). I went there with the entire sterilized and closed gear & another cushion and Beata wrote on the system she EXCHANGED THE CUSHION for the FILTERS (she THREW those filters to me)! I could easily paid for that, and I told her, but she said NO. No... read more

Edward Wood's profile image
Edward Wood 
6 months ago
Israel Caban's profile image
Israel Caban 
6 months ago

This is incredibly frustrating, especially after being such a loyal customer for so long. It’s disappointing when companies don’t show appreciation for their long-term clients, especially when things go wrong. Asking you to verify the weight of your package seems unnecessary, especially when you’ve never had issues before. 

Israel Caban's profile image
Israel Caban 
7 months ago

That sounds incredibly frustrating, especially after being such a loyal customer for so long. It’s disappointing when companies don’t show appreciation for their long-term clients, especially when things go wrong. Asking you to verify the weight of your package seems unnecessary, especially when you’ve never had issues before. Have you considered escalating the issue, maybe to a supervisor or a customer relations manager? It might help get the situation resolved in a more respectful manner. 

Barbara Conrad's profile image
Barbara Conrad 
8 months ago

Amber was absolutely wonderful! She was very thorough and willing to answer all questions. She was perfect! 

Frequently asked questions about Regional Home Care

How is Regional Home Care rated?

Regional Home Care has a 4.7 star rating with 74 reviews. 

When is Regional Home Care open?

Regional Home Care is closed now. It will open at 9:00 a.m. 

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