Regional Finance

JOE G 

on BBB

4 years ago

Tried to submit a complaint to their corporate office but the complaint option does not work. Based on my experience with Regional to date, I am assuming I am wasting my time in sending this communication. However, it will free me to file a complaint with the BBB and online. Recovering from what was to be terminal cancer, I took advantage of a high-interest loan from Regional to get back on my feet. I appreciated the ability to do so, even though it was a high rate of interest. When Covid hit, every lender worked to make thi... read more

Gibo 

on BBB

4 years ago

I took out a loan with Regional Finance well over one year ago paying $126 a month and then I find, after paying probably at least 15 payments on $2,001.00, which I borrowed, I can only borrow $116. This news caused me to get a lawyer. 

Crystal G. 

on BBB

4 years ago

My account went into collections and I paid the account with the promise that it would be removed from my credit. I have the paid in full notice, but the account is still on my credit report. This is very upsetting because I held up my part of the deal. I understand that I allowed the account to go into collections, but I was going through a divorce and genuinely did not have the money. I went to the office in person to explain this and they still sent me to collections and were not helpful what so ever. As soon as I was bac... read more

Christy W 

on BBB

4 years ago

This company opened an account with my SSN attached to someone else’s name. How? I don’t even know. I have contacted for 3 months back & fourth , as well as their home office (which was just as unresponsive) I've been patient, way beyond the normal limit. They have done nothing but give me the run around. This whole account(which I have nothing to do with) has dropped my credit a good bit .. I have not authorized ,not one time for my SSN to be used within this company as well as my name. I went up to their office and they th... read more

Jacqueline 

on BBB

4 years ago

I've not had any problem with them. Their rates are a little high but I've always had good repor with their customer service people. I have refinanced my loan twice. When I couldn't pay my bill due to Covid. They worked with me and refinanced the loan; allowing me to get one month reprieve to catch up. I've never been hassled by them. When they called, I told them the truth and they worked with me. 

Angela S 

on BBB

5 years ago

I've never had such a high interest rate on a loan. Payback for 2500 was 5601! Lesson learned and will never go back. 

Cassandra S 

on BBB

5 years ago

This company is shady at the ***** *********office in *********, North Carolina. They have two thugs Mitchell and Todd and an incompetent manager working there. Mitchell and Todd are very rude and actually likes to harass you. Because of their lies, the company is taking me to small claims court. Stay away from this company,, it is bad news. This company preys on people by sending checks in the mail. I actually cashed the check back in 2016 and paid it off in 2018. But being stupid, I let them talk me into getting another lo... read more

Victoria S 

on BBB

5 years ago

This place is no good! They have people who lie to you. The interest rates are absurd. They will take your money, demand more, harass you every day at work over 2 dollars eventhough you have paid extra for 12 months. They harass you to refinance and they are crooks. 

Christopher H. 

on BBB

6 years ago

I spoke to a female on the phone from the **** ** ******* **********office at 4:50 pm to make a payment. I do not recall her name but I believe that it started with a T. She asked me a question but I did not hear it because I nearly dropped my phone. When I asked her what she said her demeanor became "street" very quickly and she acted like she did not want to deal with me. We went through the motions of getting my card number, etc. and quickly hung up. I called back to ask to speak to a manager or supervisor and she refused... read more