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Regional Finance

4.2

About this business

For over 30 years, our goal at Regional Finance has been to help our hard working customers achieve their goals and get though life's tough spots. We understand that everyone needs a little help sometimes, even customers with less than perfect credit. Our friendly, qualified representatives take the time to understand your circumstances and will work hard to help you find a loan that is right for your needs. Regional Finance is in 11 states with over 350 conveniently located branches. 

Location details

2523 E 5th St, Tyler, TX, 75701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2151 reviews
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Julia K.'s profile image
Julia K. 
2 years ago

Poor service and unless you are looking for a big loan, you’re not important enough to them to keep you up to date. Will not recommend this place to anyone. 

Diann A's profile image
Diann A 
2 years ago

Loans Sharks, usury interest. Stay away from them, you'll regret it when hardships arrive 

Tanya B's profile image
Tanya B 
3 years ago

Regional finance said I was approved for a loan I then decided I didn't need it and was told they would hold it for 30 days well I decided I needed it and called back and was told that supervisor denied my loan application and then when I wanted to talk to the supervisor I was told the supervisor was busy. And they pulled my credit report with other waste and asked me about a charge of 15 years ago my credit has improved greatly since then I would not recommend them to anyone 

Elsa J's profile image
Elsa J 
3 years ago

We will never again do business with this finance company! I requested a change on my due date back in January to move it to February 3, 2022. Signed documents in person with a lady by the name of Ruth. Ever since then, I’ve keep getting calls that my payment is past due when in fact it is not! Wouldn’t recommend this finance company to no one period! As I just read the reviews below, I agree with all of them more than 110%++…….. they are rude, head honcho (manager) has absolutely no interpersonal skills, never greets the cu... read more

Sonia H's profile image
Sonia H 
3 years ago

NO STAR BUT HAD TO GIVE A STAR TO POSTS. I HAVE TOLD DESTINY TO NOT CALL MY WORK AND TODAY SHE CALLS ME AGAIN. OF COURSE THEY WILL SAY I NEVER SAID THAT! I TOLD DESRINY TODAY AGAIN DNC MY WORK AND THAT IT SHOULD BE NOTED AND KEPT REPEATING MYSELF TO MAKE SURE THEY GOT IT. VERY RUDE AND DONT LET YOU TALK BY TALKING OVER YOU. I HUNG UP ON THEM. I CALLED BACK N SPOKE TO DESRINY AND ASKED FOR MANAGER, WHICH SHE SAID SHE WAS MANAGER. THEN STATED HER SUPERVISOR HEARD THE ENTIRE CONVERSATION N TRANSFERRED ME TO HER, WHICH HER NAME ... read more

Mildred A's profile image
Mildred A 
3 years ago

They call me every day. I spoke to them in regards to why I was late. I told the branch manager that I am trying my best the I work every day and have no day off. Branch manager said, “If you work so much than you can pay the three months you owe us.” Very rude and uncalled for. Disgusting 

Dawn C's profile image
Dawn C 
3 years ago

They call me every day nonstop from the day that my payment is due and they add on a late fee. I was hospitalized with covid and I contacted them and they were harassing me every day calling me while I was in the hospital. I also asked if they could lower my monthly payment due to going on disability and they refused. I’m now in the process of working with a lawyer and reporting them for harassment and adding late charges constantly every month when my payments are never 30 days late 

Leslie R.'s profile image
Leslie R. 
3 years ago

My monthly payment was pulled from my bank with out permission. I pay online. Regional said it was a misunderstanding. I told them to go back and listen to the recording of our conversation. This could've caused other checks not to clear, overdraft fee's . A number of problems. And tried to tell me I told them to do that. Unprofessional 

Nj J's profile image
Nj J 
3 years ago

They send several emails stating, “Your health and well-being, and that of our employees, remains our number one priority during these extraordinary times. Thank you for your cooperation.” Yet when I had covid related issues an made less then the min. Payment but paid the account in full the following month, they STILL reported late on my credit an did not remove it from my credit saying it wasn’t a regional finance error. It’s not an error it’s a pandemic which is worse then an error an no compassion was shown. NONE! I woul... read more

Frequently asked questions about Regional Finance

How is Regional Finance rated?

Regional Finance has a 4.2 star rating with 151 reviews. 

When is Regional Finance open?

Regional Finance is closed now. It will open at 9:00 a.m. 

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