Regional Auto Center Inc

Megan Ren 

on Google

a month ago

Completely nasty customer service. My car was involved in a hit and run accident . My insurance required pictures. I went up the next day to stay in compliance when the nastiest woman answered the phone and just had such an attitude. I don’t know how you can be “24/7” and closed on the weekends. 

Tammy Norton 

on Google

4 months ago

I'm only posting this review for an employee at Regional Towing on Patterson Avenue in Greensboro named Alisha. She's extremely rude and has zero customer service skills. She behaves as if helping people who call is an issue, instead of it being her job. She lacks compassion and the ability to answer simple questions. She clearly doesn't have the ability to efficiently answer questions from customers, or she simply can't handle a fast paced job. I don't know, but I do know that she's EXTREMELY unprofessional, and I can assur... read more

Jay Johnston 

on Google

5 months ago

Terrible customer service by one of the receptionist. Middle aged lady should be doing a different job if answering phones and talking to customers is too hard and causes her to be rude. She must be part of the owners family because that’s the only way I can imagine for her to still be employed with them. Service was what you expect from a tow company, but she made the process a grueling experience. Will add name if I can find out so you all can know which of your employees is disrespecting your customers. Edit: Not Mandy, s... read more