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Regent Primacy Medical Clinic
- Healthcare
- Winnipeg, MB
About this business
Location details
1578 Regent Ave W, Winnipeg, MB, R2C 3B4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I had a really nice experience at the clinic. Even though the front desk receptionists were quite busy, they still took the time to help me. They were very polite, patient, and professional the whole time. I could see they had a lot to manage, but they still treated everyone kindly and answered my questions without rushing. Their friendly attitude made the visit much more comfortable for me. I truly appreciate their help and great customer service.
I was very disappointed with the front desk staff during my recent visit. When I walked in to check in, all 3 receptionists were loudly chatting with each other. I waited, then approached the desk and mentioned I needed to check in. Instead of greeting me or assisting me, they simply pointed to the iPad without saying a word and went right back to their conversation. During this time, they also ignored several incoming phone calls, which explains why it’s so difficult to reach anyone by phone to this clinic. On the positive ... read more
It’s hard to get ahold of anyone. I often have to wait 10–15 minutes on the phone just to reach someone. The clinic itself is great, but it can be exhausting trying to get through. They should consider hiring more reception staff to make it easier for patients to get in touch. Also, after being on hold for a certain time, the call automatically disconnects, and you have to start over. It’s very frustrating and is making me consider finding another doctor.
Had to wait for MORE THAN 1 HOUR even after I had an appointment booked, and then the doctor proceeds to chrck internet rather than having information to her self making me feel not so comfortable around here for ever coming back again. Not recommending to anyone at all. Stay away!!!! If u value your time.
Over half an hour of waiting on the phone just to speak with the receptionist. Horrible customer service. The doctor never called with my test results, and I had to follow up multiple times even though the clinic received the results earlier. When I visited in person, I noticed staff members casually chatting while keeping callers on hold. It really feels like they don’t respect or value people’s time.
Frequently asked questions about Regent Primacy Medical Clinic
How is Regent Primacy Medical Clinic rated?
Regent Primacy Medical Clinic has a 2.5 star rating with 190 reviews.
When is Regent Primacy Medical Clinic open?
Regent Primacy Medical Clinic is open now. It will close at 5:00 p.m.
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