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Regency Mortgage
- Mortgage Lenders
- South Hooksett, NH
About this business
This company offers residential and commercial lending services.
Location details
26 Londonderry Turnpike, South Hooksett, NH, 03106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with Regency Mortgage was no less than amazing. I have now gotten two mortgages with Regency Mortgage and Kathy M***** and both were great experiences. My first one was as a first time home buyer and as we all may know, buying your first home is nerve wracking. Kathy made sure that all of my questions and concerns were answered and taken care of and that the process went super smoothly. The second time around I felt more like a pro, however there are always certain things that come up. Kathy was always only a p... read more
What started as a promising experience with Regency Mortgage turned into a stressful hassle. My rep was Kathy M*****, who at first, was very responsive and found a loan program that fit my needs. These were my primary reasons for choosing them. However, this is where the good review ends. Upon finding a house and reaching terms with the seller, even after a low appraisal, I received the closing disclosure from Regency Mortgage. The numbers didn't look correct to me, and even though the error would have been in my favor, I a... read more
Business response:
Hi ***, I apologize for your frustration with your experience with us. It is our goal to do our best for all of our borrowers! It sounds like we were on that same track for you as well! I was able to do some research on your particular experience and it sounds like a lot of this was a misunderstanding. To address the refunded appraisal fee, Kathy actually went to bat for you and requested for that to be refunded to acknowledge your frustration (you in fact did not have to be refunded that amount). Upon further examination K... read more
Such a horrible, nasty experience. We are experienced home buyers, so this was not our first go-around. (Multiple homes and multi-family properties) Everything was going well. We were given a wonderful rate, and we made it clear how happy we were with that rate and asked if we were locked in. We were told to sign a form and we would be all set. Well nope. About a week before closing they said okay we are going to lock your rate in...it's now .275% more than it was before. Excuse me? First of all we made it clear months prior... read more
Business response:
HI ******, my name is Amanda, I am the Director of Marketing with Regency. As you can imagine I can't be familiar with every loan that closes with us so I took the time to review your file and talk to those parties involved. From doing my research it seems that all concerns were addressed during the loan process which lead to a successful closing in November 2016. If there are issues we are not aware of please reach out to me at marketing@regencymtg.com and I would be happy to assist you further.
Frequently asked questions about Regency Mortgage
How is Regency Mortgage rated?
Regency Mortgage has a 2.7 star rating with 7 reviews.
When is Regency Mortgage open?
Regency Mortgage is closed now. It will open at 8:30 a.m.
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