Refresh Dental

BO 

on Google

4 days ago

My primary care physician referred me to this clinic over a month ago for sleep apnea care. After a month went by and they hadn't contacted me, I called and left a message which the recording said would be returned within 24 business hours. A week has gone by since then, and still no contact. I have called several times since then, and NOBODY EVER answers the phone. I just don't see the point in leaving another message. I can't speak to their services, but communication gets an F-. 

James 

on Google

2 months ago

All calls to Refresh Dental go to voicemail. They won't return a call. I have been trying for two weeks to get them to call me back and I get nothing. 3 months ago I was in for my initial consult, then the digital impression. The process for my out of network insurance was started through a third party that bills in network. 2-3 weeks with no communication, but I finally got notice that my insurance approved my treatment. 2-3 weeks later, I am still leaving voicemails with their system trying to get a call back. They do not ... read more

Deanna McClelland 

on Google

3 months ago

Update: a few hours after posting this review, the admin manager reached out to me to find out more details about my experience. She said she will address the situation with clinical staff. My experience with Refresh Dental in Bentonville, AR has been frustrating. The process of getting the recommended sleep oral device has gone on much longer than it should have. (Going on 6 months now, and still not finished.). The reason is due to a series of in attention to details on a variety of issues — everything from appointments, f... read more

Teresa Warren 

on Google

4 months ago

The device works great and helps so much.