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Redwood Convalescent Hospital in Castro Valley is a skilled nursing facility which provides short-term, long-term, and rehabilitation services. We strives to help our residents increase their independence and reach their highest level of functionality. Our Elite Therapy Team of Physical, Occupational, and Speech therapists specialized in individualized patient care. Our progressive rehabilitative therapies are specifically designed to get our residents back to health and into their homes! We also provide personalized long-te... read more
22103 Redwood Rd, Castro Valley, CA, 94546, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
I was very uncomfortable with the amount of foul language they used. I wish they had been more professional. I definitely don't trust their advice. They're only concerned about themselves. I had to wait quite a while for them and my entire day's schedule was messed up. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. They are all VERY RUDE!
I was very uncomfortable with the amount of foul language they used. I wish they had been more professional. I definitely don't trust their advice. They're only concerned about themselves. I had to wait quite a while for them and my entire day's schedule was messed up. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. They are all VERY RUDE!
Were the restrooms clean at this provider's office? They weren't that clean, but weren't filthy
Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Are you going to visit this provider again? If I need to, I'll return
Was this provider's office too loud? Kind of, it wasn't unbearable but it was definitely loud Was it easy to find parking at this provider's office? Yes, it was convenient Did this provider seem up-to-date with the current advancements in their field? They seemed to know enough Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Are you going to visit this provider again? If I need to, I'll return
Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable
Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. Every time I've called and left a message, I've never heard back. It's extremely annoying. The magazines in their waiting room were so boring. It made my time in the waiting room drag.
Does this provider have helpful information available online? Yes Were the staff members able to answer your questions? Yes, they were able to answer my questions Does this provider always take that extra step to make you feel special? Absolutely, they always make me feel like I'm their only patient. Was this provider's office easy to locate? Absolutely! It couldn't have been easier!
Was this provider's staff friendly? Yes Did this provider ever dismiss your concerns as unimportant? No, they take every concern of mine seriously
Redwood Convalescent Hospital has a 2.8 star rating with 13 reviews.
Redwood Convalescent Hospital is closed now. It will open at 8:00 a.m.
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