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Redstone Federal Credit Union
- Finance
- Huntsville, AL
About this business
Location details
220 Wynn Dr NW, Huntsville, AL, 35893, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was forced to open an account through a nationwide rewards program. The rewards program terminated, and the account is now charging me fees. It should've been closed and my balance sent to me. I could never get through to customer service. Now my account balance is eaten up in fees. Bankers are always going to be bankers. Update: Redstone called me from seeing my online 1/5 star review and proactively addressed all of my concerns. She reversed my fees and issue me a check for my balance. I guess credit unions are better th... read more
Nice environment
Been banking with Redstone for 10 years but when you actually need support you'll find out why it's so bad. Weekend issues with your card? You're screwed until Monday and even then they will shift blame around and no one will be responsible for the problem or fix it. They outsource fraud protection to a 3rd party and aggressively block valid transactions. Complete headache and their tech is a joke. Not to mention your savings account returns 0.3% a year. Losing money keeping anything in here. Moving to big bank as soon as po... read more
Frequently asked questions about Redstone Federal Credit Union
How is Redstone Federal Credit Union rated?
Redstone Federal Credit Union has a 3.7 star rating with 187 reviews.
When is Redstone Federal Credit Union open?
Redstone Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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