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Redsteel HVAC, Inc
- Contractors
- Hanover, MD
About this business
Location details
7224A Islip Wy, Hanover, MD, 21076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service needs a serious overhaul. Very disappointing experience.
Redsteel sucks! I moved into a newly built Lennar home, and in less than 24 months, I had a broken HVAC system. Redsteel has horrible customer service. I have left numerous messages in texts and on the phone, and they took several days to reply. When I finally got a rep, they told me an HVAC technician would come out on Jan 22 between 11 and 2 pm. I took the day off from work, and NO ONE SHOWED UP. There was not even a text or call saying we ran into difficulties or needed to reschedule. NOTHING. If you can avoid this compan... read more
I am having issues with my inside unit and it is tilted and doesn’t drain properly and is leaning against the hot water heaters drain pan. They just keep telling me if the unit is working we can’t do anything for you. But it’s not going to drain properly or the ductwork is going to break or something. Now they aren’t even paying attention to my issues. DR Horton has contacted them as well and they say they are waiting on upper management. This has been going on sense the day I moved in a year ago. Last time they were even ou... read more
Horrible horrible customer service! My client closed yesterday and the heat is not working! I called to get it resolved and the female who answered the phone was so unhelpful. She refused to help or provide her name. I would not recommend this company!
I’ve been calling for HOURS and unable to speak with someone.
Frequently asked questions about Redsteel HVAC, Inc
How is Redsteel HVAC, Inc rated?
Redsteel HVAC, Inc has a 1 star rating with 6 reviews.
When is Redsteel HVAC, Inc open?
Redsteel HVAC, Inc is closed now. It will open on Friday at 9:00 a.m.
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